Sales Manager

We are looking for a strong Business Development Manager with a proven background in managed services to help grow our clients business, develop new opportunities, and build long-term client relationships.The Business Development Manager will be responsible for identifying, developing and closing new managed services opportunities, while also helping to grow relationships with existing clients.This is not a high-volume, transactional sales role. We are looking for someone who can understand a client's business, uncover operational and security challenges, and position managed services as a long-term strategic solution.The role will include:- Identifying and developing new business opportunities within the creative, media, production and professional services sectors. - Building relationships with decision-makers including business owners, operations directors, production heads, IT managers and finance leads. - Selling managed services, IT support, device management, security services, Microsoft 365 and Google Workspace management. - Developing a strong pipeline of qualified prospects and managing opportunities through the sales cycle. - Understanding client requirements and working with the technical team to shape appropriate solutions. - Preparing proposals, service descriptions and commercial offers. - Presenting our services clearly and credibly to prospective clients. - Maintaining accurate CRM records, sales forecasts and activity reporting. - Attending industry events, networking opportunities and relevant creative-sector gatherings. - Helping refine our sales messaging, target markets and service packaging. - Supporting account growth with existing clients where appropriate.Who we are looking for: - Proven track record in business development, ideally within an MSP, IT services provider, cyber security provider, SaaS business or technology consultancy.- Be comfortable selling services that require trust, technical credibility and long-term client commitment. You do not need to be deeply technical, but you must be able to understand client challenges and communicate confidently with both business and technical stakeholders. - A demonstrable track record of selling managed services, IT support, cyber security, cloud services or similar recurring technology services. - Experience developing new business from prospecting through to close. - Strong understanding of the MSP model, including recurring revenue, SLAs, onboarding, account management and long-term client retention. - Ability to identify client pain points around support, security, device management, collaboration tools and compliance. - Experience selling to SMEs or mid-sized organisations. - Strong communication, presentation and relationship-building skills. - Good commercial awareness and confidence discussing pricing, contracts and service value. - Ability to manage a pipeline and work independently. - A consultative, non-pushy sales style.The following would be advantageous:- Existing contacts within the creative, media, production, advertising, VFX, post-production or photography sectors. - Experience selling into Apple/macOS-heavy environments. - Familiarity with Microsoft 365, Google Workspace, endpoint management, MDM, cyber security, backup, networking or cloud storage. - Understanding of creative workflows, including video post-production, colour grading, production storage, remote collaboration or content security. - Experience selling security services such as endpoint protection, vulnerability management, email security, firewall management or compliance-focused services. - Knowledge of tools such as Addigy, Jamf, Microsoft Intune, Fortinet, SentinelOne, Google Workspace or Microsoft 365.We are looking for someone who is:- Credible, professional and commercially minded. -Comfortable speaking to creative businesses as well as technical stakeholders. - Curious and able to ask good questions. - Organised and self-motivated. - Relationship-led rather than purely target-led. - Able to explain technical services in plain English. - Resilient, proactive and comfortable building opportunities from scratch. - Honest about what clients need, rather than simply selling whatever is easiest.

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.