Business Analyst

Business Analyst / Delegated Authority / Change / Data

ASAP start initial 6mth contract working on a DUA programme, hybrid working, £600-700pd outside IR35

The Role

This is a business change and process-focused BA position, sitting at the heart of a complex DA programme. You'll work closely with operational teams, coverholders, and senior stakeholders to capture and shape requirements, redesign processes and ensure that programme deliverables land successfully into business as usual. You'll need enough understanding of DA technology platforms — such as VIPR, Tide, DistriBind, DDM, etc to act as an effective bridge between business users and IT delivery teams, ensuring solutions are both technically sound and operationally fit for purpose.

What You'll Be Doing

• Leading stakeholder engagement across coverholder to define and validate DA business requirements
• Mapping and redesigning DA lifecycle processes including binding, bordereaux management, claims handling and reporting
• Translating complex business needs into clear, actionable requirements for IT and delivery teams
• Producing high-quality process flows, use case diagrams and wireframes to bring requirements to life

What We're Looking For

• Demonstrable detailed experience of working in the delegated space and able to clearly articulate the nuances and challenges of Delegated Authority for carriers.
• Proven delivery of Target Operating Models, process mapping (ideally with Visio experience)
• Deep understanding of change methodologies and knowledge and experience in applying them to ensure project benefits are actually realised.