Head of IT | London, UK (London)

Hantec Markets Holdings Limited London, United Kingdom

Hantec Markets Holdings Limited London, United Kingdom

Build Your Career with a Trusted Leader in Financial Markets
Hantec Markets has been a steadfast presence in the global trading industry for over 30 years, earning trust and recognition for our commitment to transparency, reliability, and client success. Established in 1990, we provide traders with a secure environment and a comprehensive suite of CFD products, including forex, commodities, and indices, all supported by cutting-edge technology, educational resources, and exceptional service.

As we continue to expand our global presence, we are seeking an experienced Head of IT to lead our technology strategy, infrastructure, and security operations. This is a senior leadership role with a critical impact on ensuring Hantec Markets' IT systems remain secure, efficient, and scalable to support our growing business.

Key Responsibilities
IT Strategy & Leadership

• Develop and implement a comprehensive IT strategy aligned with the company's business goals.
• Lead and mentor a high-performing IT team across multiple locations.
• Evaluate and implement emerging technologies to enhance operational efficiency and security.

Infrastructure & Security Management

• Oversee the management of IT infrastructure, networks, trading and cloud environments.
• Ensure robust cybersecurity measures are in place, including threat detection, data protection, and compliance with financial regulations.
• Manage business continuity and disaster recovery plans to safeguard IT operations.

Production Support

• Lead the IT helpdesk team in delivering efficient technical support across the organisation.
• Improve system performance, uptime, and reliability, ensuring seamless operations.
• Collaborate with different business units to identify and resolve IT challenges.

Compliance & Risk Management

• Ensure IT operations comply with regulatory requirements in the financial sector, including FCA, GDPR, and ISO standards.
• Identify and mitigate IT risks, ensuring data security and privacy.

Project Management & Innovation

• Oversee IT projects such as system migrations, software rollouts, and infrastructure upgrades
• Work closely with stakeholders to optimise trading platforms, CRM systems, and cloud solutions.

Requirements
Experience & Skills

• Proven experience (5+ years) in IT leadership roles, preferably within the FX & CFD financial sector.
• Strong understanding of IT security and trading and risk management in a regulated environment.
• Expertise in cloud-based infrastructures, security, trading, networking, MetaTrader and IT architecture.
• Expertise in Design, deploy, and maintain robust, scalable MetaTrader server infrastructure (MT4/MT5).
• Strong experience in Managing and optimizing server performance, dealing desk plugins, symbols, and routing configurations.
• Hands-on experience managing Windows, Microsoft365, Active Directory, MetaTrader and networking protocols.
• Experience leading IT service management (ITSM) and IT governance frameworks (e.g., ITIL, COBIT).
• Strong vendor management experience for IT procurement and third-party integrations.

Personal Attributes

• Strategic thinker with the ability to align IT initiatives with business objectives.
• Strong leadership and team management skills, with experience overseeing international teams.
• Excellent problem-solving and decision-making abilities in a fast-paced environment.
• Ability to communicate complex IT concepts to non-technical stakeholders.

What Hantec offers in return:

• Competitive compensation
• Annual Leave: 22 working days, 1 additional day of annual leave for each year of service with the company (capped at 25 days); excluding bank holidays
• Life assurance plan (including 24/7 online GP appointments, Mental health support, nutrition advice, fitness plans, second medical opinions and health checks)
• Employee of the Quarter Program - with Certification and Prize
• An opportunity to grow and establish a long-term career
• Inclusion in the annual discretionary bonus pool
• Company Pension

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