Product Operations Intern

Product Intern

Department: Product & Marketing

Location: Chertsey, Surrey

Duration: 12 months

Start date: ASAP 2026

We are offering exciting intern opportunity within our Product & Marketing Department, supporting activities across the UK and Europe.

This is a fantastic opportunity for motivated, detail-oriented individuals who want real hands-on experience in a fast-paced, international technology environment.

Key Responsibilities:

1) Product Administration & Benchmarking

• Build and maintain product benchmark comparisons in Excel
• Use AI tools (e.g., Microsoft Copilot, ChatGPT)

2) Product Management – Ticket Support

• Monitor and support the Product Management ticket system

3) Datasheet & Data Hub Administration

• Periodically review the Datahub (central product repository) for accuracy and compliance.
• Update datasheets when improvements are made

4) PM-Related Document Maintenance

• Update sales guides, comparison charts, and feature/benefit documents

5) Pre‐Production (PV/PR) Sample Testing

• Assist Product Managers in testing first samples of new products (PV → PR).
• Identify and report electronic/hardware/software/firmware issues to HQ for iteration.
• Learn sample handling, testing, and structured reporting.
• Provide early insights to sales teams to support pre-launch enablement.

6) QA, Integrations & Internal Enablement

• Support QA evaluations for third-party applications and our own software
• Test integrations for new product launches
• Help create tutorials/quick videos on features and how-to for internal sales tools.
• Assist with product shoot-outs, set-up, programming, and on-site testing.

7) Events & Operational Support

8) Research & Compliance

Skills & Qualifications:

Essential

• Recent Graduate or BTEC Level 3/Level 4 (or equivalent) in a relevant field
• Proficient in Excel (tables, formulas, clean formatting) and comfortable working with technical specifications.
• Strong attention to detail; organised; able to follow processes and close loops.
• Clear written and verbal communication; confident collaborating with multiple stakeholders.
• Interest in technology—cameras, software, AI—and a desire to learn.

Desirable

• Basic electronics familiarity.
• Programming or scripting experience (e.g., MQTT, Python, simple application development).
• Experience with video production/editing for tutorials.
• Exposure to VMS/analytics platforms (e.g., Milestone, Genetec).
• Familiarity with Microsoft Copilot/ChatGPT for research and productivity.

Location:

The jobholder is required to be located at Hanwha Vision Europe Ltd, Heriot House, Heriot Road, Chertsey, Surrey, KT16 9DT – Our normal office hours are 09:00 – 17:00, Monday to Friday, but the jobholder may be required to work outside of these hours as and when required to meet business needs. The role may also include travel outside of the UK from time to time.

What You’ll Gain

• Hands-on experience in a global technology business
• Exposure to product launches, marketing campaigns, and live events
• Cross-functional collaboration with regional and HQ teams
• Real project ownership and measurable impact
• Mentorship and professional development