Adobe Developer

About the Role Join a household-name media organisation at the forefront of digital publishing, broadcasting, and subscription innovation. You'll be part of a highly collaborative CRM team driving customer engagement across some of the UK's most influential news and entertainment brands.

Working closely with CRM Managers, Developers, and Designers, you'll deliver data-led, multi-channel campaigns using Adobe Campaign Classic - supporting audience growth, retention, and loyalty for premium subscription products.

• Build and deploy campaigns across email, push, SMS, and in-app channels using Adobe Campaign Classic.

• Advise on best practice and optimise workflows, audience segmentation, and automation processes.

• Translate complex data and marketing briefs into actionable campaigns and journeys.

• Maintain accurate documentation of workflows, templates, and typology rules.

• Collaborate with CRM Managers to plan and execute acquisition, engagement, and retention activity.

• Manage BAU communications (3-5 per week) and support quarterly strategic campaigns.

• Conduct QA and troubleshooting, liaising with Adobe Support when necessary.

• Identify opportunities to improve efficiency through data-driven problem solving and workflow automation.

• 3-5 years' hands-on experience with Adobe Campaign Classic (Standard also considered).

• Strong background in CRM for subscriptions, membership, or digital media environments.

• Skilled in data handling, audience segmentation, and workflow design.

• Confident communicator and proactive collaborator across technical and non-technical teams.

• Experience with QA, campaign testing, and split/journey design.

• Familiarity with Jira and Agile delivery methods.

• [Nice to have] Knowledge of Customer Data Platforms (CDPs) - experience with tools like Hightouch is a plus.

You'll join a tight-knit CRM function comprising:

• Senior & CRM Managers (strategy, planning, and creative briefing)

• Developers & HTML Builders (campaign build and QA)

• Designer (creative execution)

Core tools include Adobe Campaign Classic, Hightouch CDP, and Jira.

• Work on CRM for one of the UK's most recognisable media brands.

• Blend tactical delivery with strategic project ownership (50/50).

• Contribute to campaigns seen by hundreds of thousands of subscribers.

• Hybrid setup with a culture that values creativity, collaboration, and continuous improvement.