CMS Contractor

This is a standout opportunity to shape and mature a modern digital content ecosystem. You will drive the evolution of a global CMS and DAM capability that underpins digital marketing, personalisation, and customer experience. If you enjoy elevating digital platforms and empowering teams to deliver better and faster, this role offers real influence.

The Company

They are a well-established organisation investing heavily in digital experience and marketing technology. With a strong focus on scalable content delivery and operational excellence, they are modernising their architecture and tooling to support multiple markets. You will join a collaborative, cross-functional environment where digital product thinking is valued and continuous improvement is encouraged.

The Role

* Drive the continuous improvement of a headless CMS and DAM capability, ensuring it supports digital marketing and customer experience goals. * Ensure content delivery aligns with broader platform, data, and content strategies. * Collaborate with CRO, Personalisation, and Analytics teams to streamline workflows and reduce operational overhead. * Onboard and train Content Authors, providing best practice guidance and clear documentation. * Translate business needs into actionable user stories with well-defined acceptance criteria and prioritised backlogs. * Validate deliverables from development teams, including integrations and new functionality. * Contribute to the design of new digital journeys, ensuring content models and structures are scalable and effective. * Support release planning, UAT, and post-launch optimisation. * Mentor junior team members and support knowledge sharing across the platform community.

Your Skills and Experience

* Strong expertise in Contentful CMS and best practices for headless CMS and DAM platforms. * Hands-on experience delivering digital products in an agile environment and working closely with technical teams. * Practical understanding of personalisation tools such as Adobe Target or Ninetailed. * Working knowledge of the wider digital marketing ecosystem, including catalogues, identity, CDP, and consent. * Familiarity with server-side and front-end concepts including JSON and HTML. * Confident communicator with the ability to present, train, and collaborate across hybrid and international teams.

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