Customer Analytics Manager (Contract)
Customer Analytics Manager (Contract)
£400 per day (Outside IR35)
3-month Contract
London
Hybrid - 4 days in the office (Mon-Thurs)
This short-term contract offers the opportunity to take ownership of pricing and customer analytics within a highly consumer-focused environment. You will work hands-on with data to influence commercial decisions, operating at pace within a business where customer behaviour and pricing performance are critical.
The Company
They are a well-established, consumer-facing organisation operating at scale within a fast-moving B2C environment. Customer experience, pricing strategy and data-driven decision making sit at the heart of how they operate. The business combines large volumes of transactional data with a practical, action-oriented culture. Contractors are expected to integrate quickly and deliver tangible outcomes.
The Role and Deliverables
- Analyse customer and transactional data to support pricing and commercial decisions.
- Work with existing pricing models and algorithms, assessing performance and identifying improvement opportunities.
- Develop and deliver customer and pricing insights using SQL and BI tools.
- Build and maintain dashboards to track customer behavioural metrics and pricing performance.
- Work directly within core systems and ERP tools, taking a hands-on approach with minimal delegation.
Your Skills & Experience
- Strong industry experience within entertainment, hospitality or retail, with a heavy B2C focus.
- Deep capability in pricing analytics and customer analytics.
- Solid understanding of customer behavioural metrics and how they influence pricing strategy.
- Up-to-date knowledge of common pricing models and pricing algorithms.
- Advanced SQL skills.
- Strong experience using Power BI or Tableau for insight delivery.
- Python or similar analytical languages are beneficial but not essential.
How to Apply
Register your interest by sending your CV to Ananya Gupta via the Apply Link on this page.