Data Analyst - CRM and Customer

Data Analyst

London, hybrid 2 days in office, up to 50000

This is an excellent opportunity to join a growing data function where you will play a central role in shaping analysis, forecasting and insight for a fast paced, mission led organisation. If you enjoy variety, autonomy and real ownership, this position gives you the chance to influence campaigns, data quality and business decision making from day one.

The Company

They are an established agency working at the intersection of marketing, data and social impact. With a close knit data team and a highly collaborative culture, they deliver insight driven work that directly supports large scale programmes across the UK and Ireland. They operate in a fast moving environment where quality, accuracy and clarity of insight are essential. Their data team acts as a central hub for the business, supporting stakeholders with forecasting, CRM insight, reporting and ad hoc analysis.

The Role

* Act as a triage point for incoming data requests from across the business* Analyse client provided data, often Excel based, to extract insight and support campaign planning* Support forecasting projects including expected registrations, channel mix and campaign outcomes* Work with relational databases and contribute to SQL driven analysis feeding into Power BI dashboards* Ensure data accuracy, quality and consistency across all outputs* Provide clear explanations of methodology and approach for high impact analyses* Build confidence and credibility with internal teams and gradually increase client facing work* Take ownership of workloads, deliver to deadlines and support key business decisions

Your Skills And Experience

* Strong commercial experience working with Excel including lookups, pivot tables and visualisation* Confident SQL skills including joins, selection and manipulation of relational data* Experience using Power BI to build dashboards and data visualisation* Ability to work with CRM and customer datasets in a campaign or marketing context* Strong analytical thinking with the ability to translate insight into clear narratives* Comfortable working in fast paced, agency style environments* Exposure to forecasting techniques or an interest in developing this capability* Python or R experience is beneficial but not essential* Familiarity with the UK education landscape or an understanding of how schools operate is advantageous* Confident communicator who can explain methods and take ownership of decisions

What They Offer

* Salary up to 50000* Hybrid working with a minimum of two days per week in their London office* Opportunity to work in a growing data function with strong long term progression* Impactful work with real influence on campaign strategy and business performance* Supportive, collaborative culture with a strong focus on autonomy#

How To Apply

If this sounds like your next step, apply today to find out more.