Digital Performance Manager

Digital Performance Manager - Web, App & SEO Location: Oxfordshire / Hybrid Salary: Up to £70,000 + Benefits Sector: Retail & Customer Experience

The Company A leading retailer is looking for a data-driven Digital Performance Manager to take ownership of its website, app, and SEO strategy. You'll play a key role in shaping the digital experience across multiple customer touchpoints - driving engagement, performance, and long-term growth through analytics, UX optimisation, and cross-functional collaboration.

The Role As Digital Performance Manager, you'll act as the product owner for web and app platforms, leading on strategy, delivery, and optimisation. You'll combine hands-on analytics with commercial thinking to enhance digital performance and ensure the best possible customer experience.

You'll be responsible for:

• Developing and delivering the digital performance strategy across web, app, and SEO

• Overseeing UX enhancements, prioritising initiatives based on data and stakeholder input

• Defining and implementing SEO strategy to improve visibility and organic growth

• Partnering with design and development teams on front-end improvements

• Managing budgets and forecasting ROI across digital initiatives

• Engaging with local digital managers to share best practice, training, and insight

• Monitoring performance through analytics tools and guest feedback to drive continuous improvement

Your Skills and Experience You'll bring a mix of strategic thinking, commercial acumen, and hands-on digital expertise, including:

• Proven experience managing web, app, and SEO performance

• Strong grasp of user experience design and digital best practice

• Confident using data to make informed decisions and influence senior stakeholders

• Analytical mindset with a focus on ROI, reach, and engagement metrics

• Excellent communication and presentation skills

• Ability to balance long-term strategic vision with short-term delivery