Marketing Effectiveness Specialist

Marketing Effectiveness Specialist Richmond (Hybrid, 2 days per week onsite)

Day rate circa 340 per day plus fee (contract) or 90,000 pro rata (FTC).

This is an exciting opportunity to drive a global MarTech transformation at scale. You will be central to implementing customer journeys across a complex multinational organisation, working at the heart of a modernised marketing function that values innovation, wellbeing, and performance.

The Company They are a global data and analytics organisation undergoing a major evolution of their marketing ecosystem. Over recent years they have invested heavily in new technologies, shifting from traditional content delivery to advanced analytics and modern customer engagement. The culture is collaborative, people-focused, and known for strong leadership, flexibility, and a progressive approach to work. With operations across multiple markets, they are building a unified go-to-market model to drive consistency and impact.

The Role You will play a hands-on role in implementing the customer journey and ensuring new MarTech capabilities embed successfully across global teams. Key responsibilities include: * Implementing customer journeys within marketing platforms including Eloqua and Sprinklr. * Working closely with global marketing leads to ensure adoption and understanding in each market. * Collaborating with data and technology teams across CDP, CRM, and broader data infrastructure. * Supporting the rollout of a newly designed customer data platform and contributing to omnichannel execution. * Translating agreed strategy into practical delivery, ensuring alignment to business goals. * Driving clarity, uptake, and stakeholder confidence throughout the change process.

Your Skills and Experience * Strong commercial experience in Marketing Operations, MarTech, or a similarly hands-on marketing role. * Confident stakeholder management skills across global and senior-level teams. * Practical experience implementing customer journeys across omnichannel platforms. * Comfortable working with technologies such as Eloqua, Sprinklr, Salesforce Data Cloud, Databricks, or similar. * Ability to operate in fast-paced, change-heavy environments and drive adoption of new processes.

What They Offer * Day rate circa 340 per day plus fee, or 90,000 pro rata for an 8 to 9-month FTC. * Hybrid working with two days per week in their Richmond office. * Exposure to a global transformation programme backed by full C-suite support. * A collaborative, people-focused culture with a strong commitment to wellbeing, development, and performance.

How to Apply To be considered for this Marketing Operations Manager position, please apply with your CV.