Senior Global People Process Design & Improvement Lead

Location: Peterborough - 1 day per month onsite (some international travel required - frequency TBC) Contract: 6 months IR35: Outside IR35 Rate: £500-£550 per day Start: ASAP / Ideally this month

Overview

The business is currently undergoing a large-scale global People transformation programme focused on standardising and optimising end-to-end people processes across the full hire-to-retire lifecycle.

This programme is heavily focused on creating scalable, globally aligned HR processes whilst balancing regional legal and compliance requirements across multiple countries. There is a strong focus on HRIS-enabled process design, operational efficiency, data quality and downstream reporting capability.

The role will work closely with People Operations, HR Technology, Global Process Owners, HR Business Partners and People Data & Analytics teams to drive future-state process design and continuous improvement across the organisation.

Role Focus

* Lead discovery and consolidation of existing people processes across countries and regions * Run structured stakeholder workshops to validate current-state processes, identify pain points and capture improvement opportunities * Design future-state global people processes across the full hire-to-retire lifecycle * Define scalable global standards whilst accommodating local legal and compliance variations * Partner closely with HR Technology / HRIS teams to ensure processes are system-enabled and operationally effective * Work alongside People Data & Analytics teams to ensure data quality, reporting capability and accurate data capture at source * Create clear, standardised and presentable process documentation and governance artefacts * Support embedding of new global processes, governance and KPI frameworks * Drive continuous improvement initiatives across HR operations and people processes * Operate as a senior stakeholder-facing process lead across a global transformation environment

Required Experience

* Strong experience in global HR / People process design, transformation or optimisation programmes * Proven experience designing end-to-end hire-to-retire processes * Strong workshop facilitation and stakeholder management skills across multiple countries and regions * Experience working alongside HR Technology / HRIS teams within global transformation programmes * Strong understanding of balancing global process standardisation with local legal and compliance requirements * Experience with SAP SuccessFactors environments, particularly Recruiting / Onboarding / Talent processes, is highly desirable * Strong process mapping and documentation capability (As-Is / To-Be, BPMN, governance frameworks etc.) * Experience defining process KPIs, governance and continuous improvement frameworks * Comfortable operating independently within complex global transformation environments * Lean / Six Sigma or broader continuous improvement exposure beneficial