ServiceNow Developer
Location: On-site once every 2 weeks - London Contract: 12 months IR35: Inside Rate: Up to £650pd Start: ASAP (max 2-3 weeks' notice)
Overview
The role sits within a key project focused on third-party hardware licensing, where an initial workflow has already been built. The focus now is on enhancing, scaling, and expanding this solution.
This is a hands-on development role, not a consultancy position, they are looking for someone who can actively build, iterate and drive delivery.
Key Responsibilities
- Design, build and implement enhancements across the ServiceNow platform
- Translate business requirements into technical designs and solutions
- Develop and deliver platform changes end-to-end
- Work in an agile environment, gathering requirements and delivering in sprints
- Plan, estimate and deliver ongoing platform improvements and workflow enhancements
- Provide technical guidance on ServiceNow capabilities and best practices
- Engage and influence stakeholders in a consultative manner
Requirements
- 3+ years' strong hands-on ServiceNow development experience
- Experience building and developing ServiceNow Service Portals (public-facing)
- Experience building custom applications with a focus on UX/UI
- Strong experience translating business requirements into technical solutions
- Experience working in Agile, Scrum or SAFe environments
- Strong stakeholder engagement and communication skills
- Comfortable working at pace and delivering to tight deadlines
- Strong problem-solving skills, with the ability to work independently and within a team
Technical Skills
- ServiceNow platform development and workflow configuration
- Web technologies: JavaScript, AngularJS, HTML, CSS, Bootstrap
- APIs and integrations: REST, SOAP, JSON, HTTP
- Experience building and maintaining ServiceNow integrations
- Strong troubleshooting, documentation and debugging capability
Desirable Experience
- Experience with ServiceNow CSM (Customer Service Management)
- Exposure to Jira and Confluence
- Understanding of ServiceNow core platform architecture
- Knowledge of SaaS / cloud environments and ServiceNow licensing
Certifications (Desirable)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow CSM (CIS-CSM)