Conversion Rate Optimisation Manager

Optimisation Manager

London - Remote first (2 days a month in office)

Up to £60,000 plus bonus

This is an opportunity to take ownership of the end to end digital customer journey within a high performing, data driven environment. You will play a key role in shaping conversion strategy across multiple established consumer brands, working at the intersection of commercial performance, experimentation, and customer experience.

The Company

They are a leading, award winning organisation, known for delivering customer first digital products at scale. With an expanding international footprint and a strong presence across multiple markets, they are continuing to invest in innovation and optimisation.

The Role

• Own and optimise the full digital customer journey, driving improvements in conversion rate, revenue, and overall customer experience
• Define and deliver a data led experimentation and CRO roadmap across multiple brands and markets
• Use analytics, user testing, and behavioural insights to identify opportunities and prioritise high impact initiatives
• Lead A/B testing and experimentation programmes, working closely with engineering, UX, and product teams
• Collaborate cross functionally to deliver personalisation and optimisation initiatives across digital platforms
• Develop and report on key CX and performance metrics, presenting insights and recommendations to senior stakeholders
• Champion a culture of experimentation and continuous improvement, leveraging emerging technologies including AI

Your Skills & Experience

• Strong commercial experience in conversion rate optimisation, customer experience, or digital product optimisation
• Proven ability to deliver data driven experimentation strategies that improve performance metrics
• Hands on experience with tools such as Google Analytics, AB Tasty, Optimizely, VWO, or similar platforms
• Solid understanding of front end implementation, tagging, experimentation architecture, and UX principles
• Experience working in fast paced, digital first environments such as financial services, insurance, or agency
• Strong stakeholder management skills with the ability to influence across technical and non technical teams

What They Offer

• Competitive salary of up to £60,000
• Predominantly remote working with occasional London office collaboration
• Opportunity to work across multiple brands and international markets
• A collaborative, high performing team with strong growth ambitions
• Clear opportunities for progression and ownership within a growing function

How to Apply

If you are interested in driving meaningful impact through experimentation and customer experience optimisation, apply now to find out more.