Process Improvement Consultant
OPTIMISATION CONSULTANT
SALARY UP TO - £65,000
HYBRID – UK BASED
We’re looking for an Optimisation Consultant to lead continuous improvement and transformation initiatives across a complex digital and operational landscape within a regulated services environment.
This role sits at the intersection of process improvement, digital transformation, and change management. You’ll work closely with senior stakeholders and cross-functional teams to identify inefficiencies, redesign processes, and leverage technology — including automation and agile delivery — to drive measurable improvements in performance, compliance, and customer outcomes.
It’s a highly collaborative role with real scope to influence strategy, shape long-term optimisation roadmaps, and deliver tangible value at scale.
THE ROLE AND RESPONSIBILITIES:
- Lead continuous improvement initiatives aligned to strategic business goals
- Develop and deliver long-term optimisation strategies that drive efficiency and innovation
- Partner with business functions to identify opportunities and implement enhancements
- Lead discovery, analysis, and process-mapping activities across multiple functions
- Redesign end-to-end processes to eliminate waste and improve productivity
- Apply systems thinking to identify root causes and sustainable improvements
- Leverage digital capabilities including automation, RPA, and agile delivery methods
- Use data and analytics to identify trends and provide actionable insights
- Define and track KPIs to measure the success of optimisation initiatives
- Lead change management activity to support adoption of new processes and ways of working
- Present recommendations and progress updates to senior and executive stakeholders
YOUR SKILLS:
- Experience in process improvement, optimisation, or transformation roles
- Background in regulated environments such as financial services, insurance, or healthcare
- Strong capability in process mapping and lean methodologies
- Experience applying agile ways of working, automation, or RPA to improve operations
- Confident managing multiple initiatives or projects in parallel
- Strong analytical skills with the ability to translate data into clear recommendations
- Comfortable influencing and communicating with senior stakeholders
- Experience creating and delivering executive-level presentations
- Formal process improvement certifications (e.g. Lean Six Sigma)
- Familiarity with agile frameworks such as Scrum or Kanban
- Experience leading or mentoring project or improvement teams
- Understanding of compliance, regulatory, and operational risk considerations
HOW TO APPLY:
- Apply by sending your CV to Joe by the link below