Salesforce Marketing Cloud Consultant (City Of London)

Salesforce Marketing Cloud & Sales Cloud Contractor
Location: Ideally hybrid (1-2 days onsite in Liverpool Street)

Day Rate: £350 per day

Contract Length: 12 months initially (potential to extend)

IR35 Status: TBC

Start Date: ASAP

Overview
A leading multi-brand property group is embarking on a major digital transformation programme to implement Salesforce as a centralised CRM platform across multiple European and US markets. This is the first time the business is rolling out a group-wide CRM solution.

Following recent contract signings with Salesforce and a technical delivery agency, the business is now seeking an experienced Salesforce contractor to take a leadership role in supporting the implementation of Salesforce Marketing Cloud and Sales Cloud . This is a hands-on project delivery role with a strong emphasis on stakeholder management and agency oversight.

The Programme

• 2-year transformation initiative to establish Salesforce as the group CRM platform

• Supporting rollout across the UK, US, Ireland, France, Germany, Spain, and the Netherlands

Role Responsibilities

• Act as the primary liaison between the internal business team and the external Salesforce agency

• Provide oversight and guidance on the technical setup of Salesforce Marketing Cloud and Sales Cloud

• Ensure the agency's work meets expectations and best practice standards

• Support the successful rollout of Salesforce across different business units and international markets

• Lead on Marketing Cloud configuration and journey setup (approx. 60-70% of the role)

• Assist with Sales Cloud setup and optimisation (approx. 30-40%)

• Share CRM and Salesforce expertise with internal stakeholders, translating business needs into scalable solutions

• Advise on CRM strategy, marketing automation, customer journeys, and sales processes

What We're Looking For

• Proven experience leading Salesforce Marketing Cloud implementations (essential)

• Strong working knowledge of Sales Cloud

• Ability to manage third-party agencies and ensure high-quality delivery

• Previous experience in multi-brand and/or international rollout projects is a plus

• Comfortable working in fast-paced, evolving environments

• Confident communicator and advisor to both technical and non-technical stakeholders