Senior MLE (LLMs) - InsureTech

Do you want to build production-grade AI agents with real commercial impact?

Have you taken LLM systems from prototype to secure, scalable production?

Are you ready to shape the ML foundations of an AI-first insurer?

A digitally-led UK specialist insuretech (200–300 employees) is undergoing a major AI transformation following recent refinancing and dedicated AI investment. A new Head of AI joined in December 2025 with a roadmap to scale the team to 10 and deliver end-to-end agentic automation across the claims lifecycle. Early AI products are already live, and this is a foundational hire in that journey.

This is an Machine Learning Engineer role focused on making AI capability production-ready, scalable and stable. You’ll lead the engineering of AI agents, influence architecture and define ML engineering standards across the platform.

Key Responsibilities

• Build and operate production-grade LLM-powered agents on GCP

• Design and scale robust RAG pipelines (ingestion, chunking, vector search)

• Integrate ML systems with policy, claims and CRM platforms via REST APIs

• Implement evaluation frameworks, monitoring, A/B testing and cost/latency dashboards

• Embed security, GDPR compliance, RBAC/IAM and auditability into ML systems

• Partner with Product and Claims to deliver measurable automation and cost savings

Key Details

• Salary: £80k-£90k base

• Working model: Hybrid – 1–2 days per week in South West London

• Tech stack: Python, GCP (Vertex AI, BigQuery, Cloud Run/Functions), LLMs, embeddings, vector databases, Docker, Kubernetes, CI/CD

• Visa sponsorship: Not available

Interested? Please apply below.