Business Analyst

Harper May is partnering with a prestigious, fast-growing management consultancy to recruit a sharp, delivery-focused Business Analyst. Operating across a diverse portfolio of tier-one clients, this firm is renowned for solving complex operational challenges and driving digital transformation.

The Business Analyst will work at the intersection of business strategy and technology, acting as the critical link between client stakeholders and internal delivery teams. This is a dynamic, client-facing role suited to a structured thinker who can dissect complex operational processes, gather meticulous requirements, and translate them into actionable, high-impact solutions.

• Requirements Gathering: Lead workshops and interviews with client stakeholders to elicit, analyse, and document clear business and technical requirements.

• Process Mapping: Map 'as-is' and design 'to-be' operational workflows, identifying inefficiencies, bottlenecks, and opportunities for automation or optimisation.

• Data Analysis: Interpret complex data sets to identify trends, validate business cases, and support data-driven decision-making for clients.

• Solution Design: Collaborate with consultants and technical teams to translate business needs into functional specifications and user stories.

• Change Management: Support clients through the implementation phase, assisting with UAT (User Acceptance Testing), training, and transition frameworks.

• Stakeholder Management: Manage relationships with stakeholders of varying seniority, ensuring clear communication and alignment throughout the project lifecycle.

• Project Support: Produce high-quality project documentation, status reports, and presentations for steering committees and board-level review.

• Education & Qualifications: Degree-educated or equivalent. Professional certifications (e.g., BCS, IIBA, or Agile/Scrum) are highly advantageous.

• Consulting Exposure: Previous experience working within a management consultancy, professional services firm, or a fast-paced corporate change environment.

• Analytical Rigour: Exceptional problem-solving skills with a proven ability to structure ambiguous problems and analyse data effectively.

• Methodologies: Strong familiarity with Agile, Waterfall, and business process mapping tools (e.g., Visio, Lucidchart, Jira, Confluence).

• Communication: Outstanding verbal and written communication skills, with the confidence to challenge stakeholders and present to senior leadership.

• Adaptability: A proactive, self-starting mindset with the flexibility to adapt to different client cultures, industries, and project scopes.