Website Support

This a great opportunity to join a fantastic company where you will be the customer support for the company's website.

We are looking for an Customer Service Administrator to provide basic IT and website support to users, to join a fantastic and supportive company. This is an ongoing temporary position and would suit someone with an interest in IT, previous admin/support experience, or a recent graduate looking to gain experience. This role will be working part time working 3 days a week, Tuesday, Wednesday and Thursday.

The Administration Role

You will be a first point of contact for IT and website-related queries, handling around 10 calls per day.

Most queries will be straightforward, such as:

• Password resets
• Login and access issues
• Basic troubleshooting
• Website queries

More technical issues can be escalated to the wider team, so you won't be expected to know everything from day one. Full support will be provided.

The Ideal Candidate

We're looking for someone who:

• Is confident using computers and technology
• Is comfortable speaking to people over the phone
• Has good communication skills
• Is friendly, patient and willing to learn
• Has an interest in developing their IT skills

Previous IT experience is beneficial but not essential. Recent graduates are encouraged to apply.

Additional Information

Ongoing temporary position

If you do not hear from us within 3 days of applying, please assume you have not been successful on this occasion.