Cloud and Infrastructure Admin
Cloud and Infrastructure Administrator - Northumberland
Hybrid working 3 days onsite
Essential - Full driving License and access to own vehicle
Salary Up to £39,000
Cloud Infrastructure Administrator needed in Northhumberland for a prominent client. The role reports to the Cloud and Infrastructure Manager, delivering customer-focused maintenance and support services, resolving incidents promptly within SLAs, ensuring system availability, and providing technical guidance for trust projects.
Key skills and responsibilities,
- Manage call workflows to guarantee consistent achievement of SLA targets by the team Experience using network monitoring tools such as LogicMonitor or SolarWinds
- Hands-on experience with physical server maintenance and support
- Experience with patch management solutions including Azure Update Manager and Azure ARC
- Good understanding of LAN technologies
- Plan and coordinate server upgrades, ensuring seamless integration into the existing infrastructure
- Support the installation and configuration of new Servers in collaboration with third-party suppliers
- Assist with the implementation of new network links alongside suppliers and project stakeholder
- Manage the installation and upgrade of LAN/WAN network connectivity across multiple sites
- Strong knowledge of Microsoft Office applications
- Experience working with advanced ITIL processes and best practices
- Experience using ITSM tools and managing ITSM processes
- Excellent communication skills with the ability to engage effectively with users at all levels of the organisation
- Deliver IT Infrastructure services at performance levels that align with established service standards.
- Collaborate with third-party vendors to ensure adherence to standards, Trust Security Policy, ISO27001 requirements, and KPI benchmarks. Assist with procurement processes to verify new systems are suitable for their intended purpose.
- Microsoft Certification or equivalent relevant experience.
- Proven experience administering Microsoft Servers in large-scale environments.
- Expertise in Virtualisation technologies.
- Proficiency in Powershell Administration and Automation.
- Experience in Linux Administration.
Interested? Please submit your updated CV to Dean Sadler-Parkes at Harvey Nash for immediate consideration