Agile Delivery Manager

Agile Delivery Manager

Manchester – Hybrid (2 days per week on site)

Permanent – up to £60,000 dependant on experience

Harvey Nash is proud to be partnered with a market leading Sports and Entertainment organisation, based in Manchester on the recruitment of a permanent Agile Delivery Manager.

The successful Agile Delivery Manager will be responsible for ensuring high-quality, predictable, and outcome-focused delivery across one or two Agile teams within a fast-paced, regulated environment.

Working closely with Product Owners, Engineering Leads, and stakeholders, the ADM drives team-level flow, supports effective planning and execution, and ensures that teams operate using consistent Agile practices aligned to organisational standards.

This role focuses on hands-on delivery management, removal of blockers, management of dependencies and uplifting team performance, while escalating cross-team or systemic issues to the Agile Delivery Lead. ADMs play a key role in embedding best practices, supporting responsible gambling compliance, and enabling teams to deliver customer value efficiently and safely.

Agile Delivery Manager Responsibilities:

Team-Level Delivery & Flow

• Manage day-to-day delivery across one or two Agile / Scrum / Kanban teams, ensuring predictable and sustainable flow.
• (Optionally) facilitate Agile ceremonies (stand-ups, planning, refinement, reviews, retrospectives) and ensure teams follow agreed ways of working.
• Work with Product Managers to support effective backlog management, planning, estimation, and prioritisation. Work with Engineering Managers to ensure solutions are created for the backlog items.
• Identify team-level blockers early and remove or escalate to the Agile Delivery Lead when cross-team support is required.

Alignment & Collaboration

• Build strong working relationships with Engineering, Product, and other Technology teams to ensure alignment on goals and delivery expectations.
• Facilitate communication within and outside the squad, ensuring clarity of progress, risks, and decisions.
• Collaborate with other Delivery Managers and Agile Delivery Leads to ensure consistent standards and shared practices across teams.

Delivery Reporting & Continuous Improvement

• Track and report on team health, delivery progress, risks, and metrics such as initiative level WIP, cycle time and throughput.
• Use data-driven insights to highlight improvement opportunities and work with the Agile Delivery Lead to implement enhancements.
• Encourage a culture of continuous improvement, supporting teams to experiment, learn, and refine their ways of working.

Risk Management & Governance

• Support delivery of work in line with compliance, regulatory, and responsible gambling obligations.
• Identify delivery risks early and work with both the team and Agile Delivery Lead to design mitigation strategies.

Coaching & Team Support

• Promote Agile principles and help teams become more self-organising and high-performing.
• Coach team members in Agile practices, fostering collaboration, accountability, and transparency.
• Support Project Managers transitioning into agile environments by modelling good delivery behaviours.

Experience and Skills

Essential

• Experience managing delivery for one or more Agile teams in a digital or technology environment.
• Strong understanding of Scrum, Kanban, and Lean principles.
• Ability to drive team-level delivery cadence, predictability, and continuous improvement.
• Proven experience identifying blockers, managing risks, and supporting cross-functional collaboration.
• Confident communicator able to work with Product, Engineering, and business stakeholders.
• Data-driven mindset with familiarity in agile metrics such as throughput, cycle time, and DORA.
• Experience supporting delivery in regulated industries (e.g., gambling, fintech, gaming).
• Strong problem-solving skills and ability to stay calm under pressure.

Desirable

• Exposure to scaled agile environments (SAFe, LeSS, or hybrid models).
• Experience in coaching Agile practices or facilitating cross-team ceremonies.
• Familiarity with DevOps and CI/CD practices.
• Knowledge of responsible gambling and UKGC regulatory requirements.
• Experience using Jira, Confluence, Miro, Azure DevOps, or equivalent tooling.

Qualifications

Desirable

• Professional Scrum Master (PSM I/II) or Certified Scrum Master (CSM).
• ICAgile (ICP), ICP-ATF, or Agile Coaching certifications.
• Lean Kanban Practitioner or PMI-ACP certification.

If you’re passionate about Agile Delivery and want to make a measurable difference, we’d love to hear from you. Please apply directly online, and if your application is successful, one of the team will be in touch.