Cloud & Infrastructure Engineer

Role: Cloud & Infrastructure Engineer

Location: West Midlands (Hybrid)

Salary: £45,000 – £55,000 + excellent benefits

About the Role

We’re looking for a skilled Cloud & Infrastructure Engineer to join my clients IT Operations team in a hands-on, technically focused position. You’ll play a key role in designing, implementing, and supporting both cloud-based and on-premise infrastructure, with a strong emphasis on Microsoft Azure technologies.

Working closely with the Infrastructure Manager, you’ll operate at a senior level, helping to ensure systems are secure, reliable, and aligned with organisational objectives while also providing technical guidance across the team.

What You’ll Be Doing

• Act as a senior escalation point, delivering third-line support and assisting with complex technical solutions
• Provide second-line support where needed across agreed services
• Manage, maintain, and troubleshoot hybrid infrastructure environments

Key areas of responsibility include:

• Administration of Azure environments and tenant configurations
• Managing identity platforms including Active Directory and Entra ID
• Supporting enterprise applications, integrations, and authentication services
• Overseeing directory synchronisation and Azure AD B2C
• Implementing security controls such as MFA, conditional access, and identity governance
• Managing privileged access and identity lifecycle processes
• Monitoring systems, setting up alerts, and improving observability
• Supporting server, storage, and core infrastructure platforms
• Ensuring compliance with security standards and internal policies
• Creating and maintaining clear technical documentation
• Contributing to infrastructure projects from initial design through to delivery
• Driving improvements across IT operational processes
• Deploying and managing workloads within Azure
• Supporting Microsoft 365 and other SaaS platforms
• Working with architecture and delivery teams to ensure solutions meet operational and cloud best practice standards
• Participating in governance, review sessions, and service lifecycle activities
• Supporting resilience testing, backups, and disaster recovery planning

Skills & Experience

Essential:

• Strong problem-solving ability with a logical, analytical mindset
• Excellent communication skills and the ability to work collaboratively across teams
• Solid experience working with Microsoft Azure services and integrations (e.g. identity, APIs, app services, SSO, Logic Apps)
• Understanding of cloud design principles such as the Microsoft Well-Architected Framework
• Experience with business continuity and disaster recovery, including Azure backup and recovery tools
• Proficiency in PowerShell scripting across Microsoft environments
• Hands-on experience administering Microsoft 365 (SharePoint, Exchange, Teams, etc.)
• Relevant certifications in Azure or identity technologies, or equivalent practical experience

Desirable:

• Experience in environments focused on continuous improvement or agile delivery
• Knowledge of application deployment or packaging processes
• Familiarity with virtualisation and physical infrastructure
• Understanding of networking and security fundamentals
• Exposure to Infrastructure as Code tools (ARM, Bicep, Terraform)
• Awareness of cloud cost control and optimisation
• Experience with Azure Virtual Desktop
• Knowledge of Microsoft Dynamics 365
• Experience managing databases (SQL Server, Azure SQL, etc.)
• Familiarity with Azure DevOps and CI/CD pipelines
• ITIL Foundation (or equivalent)

Interested? Apply now to find out more.