Content Designer / Senior UX Writer
Job Title: Content Designer III (UX Writer)
Duration: 12 months Contract
Location: London
Hybrid: 2/3 days a week onsite
Client: Global travel technology company.
Overview
We are looking for a Senior Content Designer to lead content design initiatives across key product areas. You will create clear, user-focused content experiences and help shape how content works across complex digital products.
You will collaborate with cross-functional teams to deliver consistent, scalable, and human-centered product experiences.
🛠️ Day-to-day responsibilities
- Write clear, concise product content for apps and web (UI copy, flows, error states)
- Design and improve content structures and information architecture
- Use research, insights, and data to inform content decisions
- Run and support content testing (A/B testing, usability testing)
- Identify and resolve content issues (“content bugs”)
- Ensure content meets accessibility, readability, and localization standards
Partner with:
- Product Managers
- Designers (XD)
- Researchers
- Legal & Marketing teams
- Contribute to design systems and content guidelines
- Present and explain content decisions to stakeholders and leadership
- Design content that is scalable (modular, reusable, automation-ready)
🚫 Non-negotiables (must-have)
- 5+ years experience in UX Writing / Content Design
- Strong portfolio (must include product work, flows, thinking)
- Experience writing for digital products (apps/web platforms)
- Solid understanding of:
- UX principles (HCD)
- Information Architecture (IA)
- User journeys & flows
- Experience working with cross-functional teams
- Experience using research, data, or testing to improve content
⭐ Bonus / nice-to-have
- Experience with mobile apps (iOS / Android)
- Experience in marketplace / travel / e-commerce platforms