Desktop Support Technician

Role: 2nd Line Support Engineer

Location: Dudley

Salary: £28,000- £32,000

Onsite

The Role

We are seeking a Level 2 Help Desk Technician to join our client in Dudley. Ideal for someone with at least 3 years of IT support experience, this role offers a chance to grow in a professional, supportive environment. You'll ensure clients receive prompt, expert support to keep their business secure and productive.

Skills required:

• Active Directory
• Group Policies
• MS Exchange 2013
• MS Exchange 2010
• MS Office 2007/2010/2013/2016
• MS Office 365
• Windows Server 2008/2008R2/2012
• Backup solutions and storage systems
• LAN and WAN technologies including, TCP/IP, DHCP, DNS, IP Addressing, VPN, switching, routing, wired and wireless access (a basic networking understanding)
• Knowledge of application support

Please apply!