IT Support Specialist - OUTSIDE IR35

Location: Edinburgh (Hybrid)
Type: Full-time

Our client, a fast-growing technology business, is looking for an IT Support Specialist to join their team and ensure systems, tools, and spaces stay connected and productive. This is an exciting opportunity to be part of a dynamic environment where innovation and collaboration drive success.

• Act as the first point of contact for day-to-day IT support, including password resets, account access, and troubleshooting hardware/software issues.
• Manage onboarding and offboarding processes, including account setup and hardware provisioning.
• Administer corporate software tools (Google Workspace, Slack, password managers, etc.).
• Procure and maintain laptops, accessories, and other tech equipment.
• Support office tech infrastructure, including Wi-Fi, LAN, AV setups, and ISP coordination.

• Previous experience in IT support or IT operations.
• Comfortable with Google Workspace and modern SaaS tools.
• Familiarity with office networking, AV setups, and device management (macOS & Windows).
• Proactive, organized, and great at building relationships.
• A team player who enjoys solving problems and helping others succeed.