Senior D365 CE Project Manager
Permanent D365 CE Project Manager – Microsoft Dynamics 365 CE
Competitive Salary
Derby / Hybrid Working
We are seeking an experienced Project Manager to lead the delivery of a Microsoft Dynamics 365 Customer Engagement (D365 CE) implementation within a Higher Education environment, working on behalf of a leading Microsoft digital transformation partner.
This is a permanent opportunity focused initially on the university’s Admissions function, with responsibility for managing the full project lifecycle from mobilisation through to successful delivery and adoption.
Reporting to the PMO Planning & Resourcing Manager, you will oversee project planning, stakeholder engagement, governance, delivery management, and financial controls across a complex enterprise programme.
The role requires close collaboration with academic and professional services teams and will initially involve a significant onsite presence in Derby as part of a hybrid working model.
Key Responsibilities
- Lead the end-to-end delivery of a Microsoft Dynamics 365 CE implementation programme
- Manage project plans, timelines, risks, dependencies, and governance activities
- Coordinate stakeholders across academic and administrative departments
- Ensure effective financial management including forecasting, timesheet tracking, and invoicing
- Drive delivery through internal teams, third-party suppliers, and client stakeholders
- Provide clear reporting and communication to senior leadership and programme governance boards
- Support change management and user adoption activities within the university environment
Skills & Experience Required
- Proven experience delivering enterprise CRM implementation projects
- Strong background managing Microsoft Dynamics 365 CE / CRM programmes
- Experience working within the Higher Education sector is highly desirable
- Excellent stakeholder management and communication skills
- Strong commercial and financial governance experience
- Ability to manage complex multi-stream projects within matrix environments
- Demonstrated experience working in hybrid delivery environments with onsite client engagement
Desirable
- Experience working with Microsoft partners or digital transformation consultancies
- Formal project management certification (PRINCE2, PMP, Agile or equivalent)
- Understanding of university admissions or student lifecycle processes
This is an excellent opportunity to join a major digital transformation programme delivering meaningful change within Higher Education.
If this sounds like you, please apply directly with your latest CV for consideration.