Training Manager – Recruitment & Sales Excellence

Training Manager – Recruitment & Sales Excellence

Location: London

Hybrid – Travel as required

Develop the people behind one of the world's most respected technology recruitment brands.

At Harvey Nash, we believe exceptional people create exceptional businesses.

We're one of the world's most respected technology recruitment specialists, partnering with organisations that are transforming industries through technology. But our success doesn't happen by chance, it happens because we invest in developing brilliant people.

We're looking for an outstanding Training Manager to shape the capability of our recruitment consultants, leaders and support teams, helping them become the very best in the industry.

If you're passionate about developing high-performing sales teams, love seeing people succeed, and want to make a visible commercial impact, this could be your next challenge.

Why Harvey Nash?

This isn't a traditional training role.

You'll join a business that genuinely believes learning is a competitive advantage. You'll have the freedom to innovate, the support of senior leadership, and the opportunity to influence how we attract, develop and retain some of the best technology recruiters in the market.

At Harvey Nash you'll be part of:

• The Home of the Best - technology recruitment specialists, working alongside experts who are passionate about their markets.
• A globally respected brand with more than 30 years of success and an international network.
• A business investing in growth, where learning and development sits at the heart of our strategy.
• A culture where ambition is encouraged, ideas are welcomed, and success is recognised.

The opportunity

As our Training Manager, you'll play a pivotal role in developing the capability, confidence and commercial performance of our people.

While recruitment and sales excellence will be your primary focus, you'll also shape learning across leadership, professional skills, organisational development and behaviours that underpin high performance.

Working closely with our Head of Talent and senior leaders, you'll design engaging learning experiences, coach individuals and teams, and build programmes that make a measurable difference to business performance.

This is a role for someone who enjoys being both strategic and hands-on—equally comfortable designing learning programmes as delivering an energising workshop or coaching a consultant before an important client meeting.

What you'll be doing

• Design and deliver engaging learning programmes across recruitment, sales, leadership and professional development.
• Lead our recruitment and sales training, helping consultants excel across the full 360 recruitment lifecycle.
• Own and continually evolve our New Starter Accelerator Academy, ensuring new consultants ramp up quickly and confidently.
• Coach consultants and leaders through one-to-one coaching, live observations and practical feedback.
• Partner with leaders across the business to identify capability gaps and create targeted development solutions.
• Create modern learning experiences using face-to-face, virtual and blended learning approaches.
• Develop engaging learning resources, digital content and facilitator materials.
• Measure the effectiveness of learning, using data, behavioural change and commercial outcomes to drive continuous improvement.
• Champion a high-performance learning culture that supports both individual growth and business success.

What success looks like

Your impact will be visible across the business through:

• Consultants confidently winning more new business.
• Stronger conversion from client meetings to job briefs.
• Improved placement ratios and commercial performance.
• Faster onboarding and productivity for new starters.
• Higher confidence across the full recruitment lifecycle.
• Better coaching capability within our leadership teams.
• Stronger client and candidate experiences.
• Learning programmes that demonstrably improve business performance.

About you

• You'll bring experience from a recruitment, staffing or professional services environment, alongside a genuine passion for developing people.
• A successful background in 360 recruitment or recruitment training.
• Experience designing and delivering engaging learning programmes.
• Strong coaching and facilitation skills that inspire action.
• A commercial mindset, understanding how learning drives revenue and performance.
• The ability to influence stakeholders and build credibility at every level.
• Experience creating face-to-face, virtual and blended learning experiences.
• Knowledge of adult learning principles and learning design.
• Experience using learning technologies and Learning Management Systems (LMS).

Most importantly, you'll be someone who loves helping people realise their potential and thrives on seeing learning translate into real business results.

Why this role?

This is an opportunity to shape the future capability of one of the most recognised brands in technology recruitment.

You'll have the freedom to create, the platform to influence, and the opportunity to leave a lasting impact on the careers of hundreds of people.

If you believe great businesses are built through great people and you know how to unlock performance, we'd love to hear from you.

Bring your expertise. Build the best. Shape what's next at Harvey Nash.