IT Systems Trainer

Are you confident with technology and passionate about helping people get the most from the systems they use every day? A leading law firm is looking for an enthusiastic IT Systems Trainer to join there team in Newbury.

This is an excellent opportunity for someone with strong systems knowledge and experience delivering training, coaching or user support who wants to develop their career within IT training and legal technology.

As IT Systems Trainer, you will deliver practical and engaging systems training to colleagues across the firm, including partners, fee earners and business support teams.

Your responsibilities will include:

Delivering classroom, desk-side, one-to-one and virtual systems training

Running IT and systems induction training for new starters

Providing follow-up training and targeted support to individuals and teams

Helping colleagues resolve day-to-day systems queries

Creating clear training guides, videos and e-learning materials

Keeping training content updated as technology and systems develop

Working closely with departmental heads to identify training needs

Supporting the successful adoption of new systems and technology

Maintaining training records and reporting on engagement and outcomes

Promoting best practice in the use of systems across the firm

You will be energetic, approachable and confident communicating with people at all levels.

The successful candidate will ideally have:

Previous experience delivering training, coaching or systems support within a professional environment

Strong working knowledge of Microsoft 365, including Teams, SharePoint, Outlook and OneDrive

Confidence presenting to groups and supporting individuals

Excellent communication and interpersonal skills

Strong organisation and time-management skills

The ability to adapt training for different audiences and levels of technical confidence

A patient, practical and learner-focused approach

The confidence to work independently and manage competing priorities

Desirable Experience

Experience in any of the following would be particularly advantageous:

Legal IT or law firm systems

Legal case management systems

Document management systems

Time recording or legal billing software

Creating e-learning, instructional videos or digital training content

Working within a law firm or professional services organisation

Please apply today, this role is working for a friendly and well established law firm, offering a competitive salary and excellent benefits.