People & Culture Manager | Maternity Cover

We believe diversity of thought and experience creates the most brilliant communities to serve our organisation, and that is why Hauser & Wirth is an equal opportunities employer.

Hauser & Wirth is one of the world’s leading commercial galleries for Modern and Contemporary art, with locations across the UK, USA, Europe and Asia. Our approach and ethos aim to make Hauser & Wirth a place where art can successfully merge with many other subjects of importance to us: architecture, craft, education, community, landscape and food, opening to the door to creative ideas and collaborations. More than an art gallery, our locations become art destinations bringing together art experiences in all their forms. Based in London, we are looking for an experienced People & Culture Manager to join the team.

The People & Culture Manager is an essential part of the People & Culture Team. The role focuses on both providing the most knowledgeable and professional support, as well as being an ear and a sounding board to anyone who needs help. Our ideal candidate has excellent attention to detail, is motivated by consistently improving internal processes that enhance the employee experience and is a champion of Hauser & Wirth culture.

You are passionate about People Operations (employee onboarding, internal processes, payroll, data management and reporting, etc.). You are outcome-oriented, and pursue solutions in a thoughtful, iterative, and empathetic way. You are someone who gets excited about working in a fast-paced environment and willing to contribute wherever necessary.

Responsibilities include but are not limited to:

Administration, employee journey, ‘from hire to retire’:

• Provide support to our teams throughout the employee lifecycle from onboarding, probations, performance cycles and critical moments through departure.
• Act as first point of contact and research/respond to employee inquiries related to benefits, payroll, compensation, and HR related policies.
• Work cross-functionally with multiple internal departments to manage ongoing daily administrative tasks.
• Develop trusting relationships with the teams to better support their needs.
• Assist with the recruitment process including scheduling interviews, collecting job descriptions, drafting internal communication about open roles, preparing offer letters, and be the first point of contact for candidate questions regarding benefits and paid time off.
• Execute key aspects of the onboarding process including leading orientation, scheduling internal inductions, inputting new hires into HR system.
• Prepare all type of paperwork (correspondence, contracts) and ensure HRIS systems are reflective of any team and/or employee job changes.

Payroll, database, processes:

• Maintain employee data across HR systems, including entering new hire information, updating organisational charts, job titles, and pay changes.
• Communicate all payroll information (new starters, job changes, private information changes, leavers, timesheets to our external payroll administrator.
• Prepare and verify all payroll runs with our payroll provider to facilitate approval.
• Support benefits administration and organise materials for new hire orientation, annual benefit open enrolment, invoice reconciliation, and employee leave management: pension, health insurance, and other benefits.
• Assist with administration and compliance regarding employment verifications, personnel files, unemployment, tax notices, and labour law posters.
• Maintain employee data and keep personnel files and HRIS files organised and updated; manage digitization process of all HR files.
• Assist in key projects rollouts and trainings (i.e. HR system implementation, performance review process, salary planning, benefits open enrolment)
• Be proactive in making data-driven recommendations and identify key areas for process improvement and efficiency.

Culture, diversity, equality, inclusion, access, growth, community:

• Keep a pulse of culture and carry-out community initiatives that balance company’s goals, employee satisfaction, and diversity, equity, and inclusion strategies.
• Be a champion, a campaigner of Diversity, Equity, Inclusion and Access principles, discussions, actions in all aspects of the employee lifecycle.
• Assist in development and learning program, especially focused around our principles and internal needs.
• Support key interest groups and internal communications in the UK, and actively support the organisation of internal events.

Qualifications and skills:

• 4-5 years of experience as a HR coordinator/assistant or relevant human resources / administrative position
• Fluent in English and French
• Experience in both French and UK payroll is mandatory
• Deep understanding of payroll, HR policies, benefits
• Proven experience using HR systems
• Keeps abreast of latest HR trends and best practices
• Strong ability in Microsoft Office Suite (with emphasis in Excel and PowerPoint)
• Bachelor’s degree preferred, but not required

Individual characteristics we envision the person succeeding in this role to display the following traits:

• Must have ability to handle data with confidentiality
• Natural problem-solver with a genuine interest in making processes more effective
• Sincere enthusiasm for the employee experience, drawn to culture-building activities
• Balances a need to connect with others with the need to ensure work is completed efficiently
• Proactive and incredibly detail-oriented with the ability to action items quickly
• Exceptional follow-up and follow-through skills