Product Manager

We are looking for an IT Services / Telco Services Product Manager for our Technology lead client based in London.

You must have experience of services product for a services organisation and ideally with MS Stack, Cyber Security and other services generally provided my a Managed services provider

JOB OVERVIEW

Product Manager will be responsible for seeking and developing growth opportunities of the company’s services and products. Working with multi-functional teams, lead and manage the life cycle of a product, conducting market research, market survey and customer survey, creating the business plan, liaising, and managing third party partners. Supporting the Legal team in preparing contracts and service description operating flows.

Key tasks:

• Contribute to and prepare service and product plans for the company to enhance its DC connectivity business, supported by market research. Scanning market intelligence exploring business opportunities.
• To coordinate service and product plans collaborating with business partners.
• To improve the company's existing product offerings understanding latest customer needs and market trend.
• Project Management: to proactively and professionally manage the entire “project cycle” from lead generation and lead management to prospecting, arranging appointments, preparing proposals and presentations, negotiating, closing and handing over new partnership developments to the business.
• Analysis: to provide analysis on optimal options based on accurate analysis on Pros/Cons. Analysis should be based on the acquired information and results such as sales trend. In addition, visualization of potential risks and clarification of risk levels.
• Support the company’s service and product partnerships with 3rd party companies, pre- and post- launch, assisting them in accomplishing their individual business commitments.
• Responsible for products and services including defining service conditions, developing and managing order and operation process, and documentation.

Essential requirements:

• Experience for Product Development for ICT business or data centre
• Experience for Project management which including the external members.
• Evidence of delivering significant financial and non-financial benefits to a commercial organisation.
• Strong commercial acumen and a proven track record of identifying, managing and closing new business opportunities
• Proficient analytical skills and a measured approach to decision making.
• Ability to communicate effectively at all levels, within the business and with suppliers.