HR Data & Systems Apprentice

HR Data & Systems Apprentice

Job Type: Apprenticeship
Location: Halesowen, West Midlands
Hours: 40 hours per week
Apprenticeship Wage & Benefits

At Hayley Group we've built our reputation over the last five decades with stock, service and people at the core of everything we do.

We are entering an exciting period of growth and our 1,300 colleagues, doing things the "Hayley Way", are central to our success.

We're excited to offer an excellent opportunity for a HR Data & Systems Apprentice to join our Group HR team. This role is ideal for someone with an interest in technology, data and business processes who wants to develop a career in HR systems, people analytics and digital transformation.

About the Role

As a HR Data & Systems Apprentice, you'll gain hands-on experience supporting our HR systems, data processes and payroll administration activities across the Group. Working within a supportive HR team, you'll help ensure our systems and data are accurate, efficient and user-friendly.

You'll support a range of activities including:

HR Systems & Process Improvement

• Supporting and maintaining HR systems, including Cascade and Hayley Perform.
• Creating workflows, automated reminders and approval processes.
• Building forms, templates and system screens.
• Identifying opportunities to improve and automate HR processes.
• Assisting with system upgrades, integrations and new functionality.
• Supporting user access and permissions management.

Data & Reporting

• Extracting, analysing and maintaining HR data.
• Supporting payroll, salary review and budgeting activities.
• Assisting with employee surveys, reporting and data cleansing.
• Supporting payroll-related processes, including P11D administration.
• Ensuring data accuracy across HR and payroll systems.

Payroll & Employee Administration

• Supporting payroll administration and employee record management.
• Assisting with onboarding, including offer letters and new starter documentation.
• Supporting UK and Ireland payroll activities where required.

Employee & Manager Support

• Providing first-line support for HR systems queries.
• Assisting with password resets, system navigation and user support.
• Supporting the rollout of learning, performance and engagement platforms.
• Providing general systems and project support to the HR team.

Projects You'll Support

You'll have the opportunity to contribute to a range of exciting Group-wide projects, including:

• HR system enhancements and integrations.
• Learning and performance platform rollouts.
• Employee engagement surveys.
• Benefits and pension administration projects.
• Mobile app implementation and user adoption initiatives.
• Supporting newly acquired businesses as they transition onto Group systems.

This varied role will provide valuable exposure to HR operations, systems management, data analytics and business improvement projects across a large organisation.

Following successful completion, there may be opportunities to progress into roles within HR Systems, HR Operations, Payroll, HR Analytics or People Data.

About the Apprenticeship

• Apprenticeship in HR Support level 3
• Duration typically 18-24 months.
• Study and coursework completed during working hours.
• Regular support from a training provider and your manager.

We are looking for someone who:

• Has a genuine interest in systems, technology and business processes.
• Enjoys working with data and spreadsheets.
• Has excellent attention to detail.
• Is organised and able to manage multiple tasks.
• Has strong problem-solving skills.
• Enjoys helping others and providing excellent customer service.
• Can handle confidential information with discretion.

Essential Requirements

• 5 GCSEs (or equivalent) including English and Maths at grade 6 or above
• A level (or equivalent) in IT/Computer Science (preferable)
• Good communication skills, both verbal and written.
• Basic IT skills and confidence using Microsoft Office especially Excel
• A positive attitude and willingness to learn.

No previous HR experience is required, just curiosity, enthusiasm and a commitment to developing new skills.

What You'll Gain

• A recognised apprenticeship qualification.
• Hands-on experience with leading HR, recruitment and payroll systems.
• Exposure to HR analytics, process automation and digital transformation projects.
• Experience working with multiple stakeholders across a large organisation.
• Ongoing support, coaching and development from an experienced HR team.
• The opportunity to build a long-term career in HR systems, HR operations, people analytics or business systems management.

What You'll Get in Return

• Apprenticeship salary.
• From 23 days annual leave (plus public/bank holidays).
• Access to learning and development through Hayley Academy.
• Ongoing coaching and support throughout your apprenticeship.
• A collaborative and friendly working environment.