Temp 3 Months - Help Desk Administrator

Your new company
You will be joining this organisation's team as a Help Desk Administrator to support one of the members' absence until December.
Work Pattern: Hybrid After training
35hrs a week shifts: 7:00-15:00, 9:00-17:00, 11:00-19:00Temp Duration:
3 months
Your new role
You will be assisting the team with the following administrative duties:

• First point of contact for all customers/teams requiring support to raise a job.
• Oversee day-to-day operations for the estates helpdesk via a bespoke facilities system.
• Analyse system data to track job processes, reports, stats etc.
• Regularly report on the status of jobs to customers, finance and facilities managers.
• Administration work: create orders, close competed work, process invoices and maintain filing system.

What you'll need to succeed

• Strong administrative experience within a help desk role or facilities coordinator position is preferred.
• Ability to be flexible with cover and shift patterns if required.
• Strong customer service background.
• Excellent phone manner.
• Detail orientated.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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