Systems Development Manager

This role will be:
Outside IR353 months initially with a possible extension Hybrid 2 days per week onsite Case Management System is LiquidLogic and Controc which is essential experience needed.

Your duties and responsibilities will be:
1. To ensure the systems are managed and maintained, which includes facilitating upgrades as per supplier roadmaps
2. To develop the systems as required by the service areas to ensure that they continue to meet the needs of the Adult Social Care Services
3. To review the systems as required to ensure that the service make the best use of the systems, that they meet their business requirements and supporting the services to use the full capabilities of the systems
4. To develop a clear understanding of:
- The service area the systems cover and how they are used;
- The business processes/procedures operating within the relevant services;
- The statutory, management and operational requirements of the relevant service areas
5. To provide a source of expertise on the Adult Social Care Case Management Systems used within Adult Social Care from a business/end-user perspective and take lead responsibility for ensuring that Adult Social Care make the best use of the social care computerised systems available to meet their business requirements
6. To take responsibility for working with Systems Support Officers to investigate and resolve issues
7. To be involved in identifying the impact of any changes in practice or legislation on the systems, and to keep abreast of developments in systems
8. To take the lead for upgrades, which includes developing robust test plans and undertaking testing
9. To develop & champion business cases for new systems-related work including attending meetings with ICT suppliers
10. To document and manage change requests to the systems. Implementing and fully testing these changes in the test system before approval for set up in the live system by Systems Support Officers
11. To take on change manager/project manager role in terms of implementing new systems and enhancements to existing systems
12. To set up and chair user groups in respect for the systems

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