Business Analyst
Your new company and role
Hays is working with a major digital consultancy who require multiple business analysts to assist them on a project with a financial services end client whose project is focused on remediating APP cases, untangling workflows and driving change across operational processes.Team deliverables
- Understand the scenarios and process for each bucket of cases based on complexity
- Document lower-level processes for each bucket
- Investigation and analysis at scheme level of failings with route cause analysis and corrective action confirmed.
- Gain knowledge and capability to work through the backlog
- Consider tooling requirements and opportunities for automation/AI.
- Consider the cross-over with the financial recs backlog
- Enable wider BAU capability and existing staff to be upskilled in subprocesses to breakdown APP cases into consumable chunks to support recovery and stabilisation
Your responsibilities
- APP analysis (focus on supporting case remediation), capture challenges and build a decision tree
- Operationally complete remediation action or package up and hand off to the BAU operational team.
- Leverage AI to document process and procedures, simulate process and support target operating model
What you'll need to succeed
- Demonstrable business analysis experience, preferably in financial services/pensions
- Process mapping and Life & Pensions project expertise
- Experience in backlog reduction and remediation workstreams
- Reconciliation tooling expertise
- Experience within Kanban methodology
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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- Company
- Hays Specialist Recruitment Limited
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contractor
- Salary
- £200 - £600 per day
- Posted
- Company
- Hays Specialist Recruitment Limited
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contractor
- Salary
- £200 - £600 per day
- Posted