Business Analyst

Your new company and role

Hays is working with a major digital consultancy who require multiple business analysts to assist them on a project with a financial services end client whose project is focused on remediating APP cases, untangling workflows and driving change across operational processes.Team deliverables

  • Understand the scenarios and process for each bucket of cases based on complexity
  • Document lower-level processes for each bucket
  • Investigation and analysis at scheme level of failings with route cause analysis and corrective action confirmed.
  • Gain knowledge and capability to work through the backlog
  • Consider tooling requirements and opportunities for automation/AI.
  • Consider the cross-over with the financial recs backlog
  • Enable wider BAU capability and existing staff to be upskilled in subprocesses to breakdown APP cases into consumable chunks to support recovery and stabilisation

Your responsibilities

  • APP analysis (focus on supporting case remediation), capture challenges and build a decision tree
  • Operationally complete remediation action or package up and hand off to the BAU operational team.
  • Leverage AI to document process and procedures, simulate process and support target operating model

What you'll need to succeed

  • Demonstrable business analysis experience, preferably in financial services/pensions
  • Process mapping and Life & Pensions project expertise
  • Experience in backlog reduction and remediation workstreams
  • Reconciliation tooling expertise
  • Experience within Kanban methodology

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Company
Hays Specialist Recruitment Limited
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Contractor
Salary
£200 - £600 per day
Posted
Company
Hays Specialist Recruitment Limited
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Contractor
Salary
£200 - £600 per day
Posted