Business Systems Analyst

Your new company With a strong presence in the UK logistics sector, the organisation plays a vital role in delivering reliable, efficient, and sustainable rail freight solutions. It operates across a wide network, supporting key industries by transporting goods ranging from consumer products to industrial materials. Known for its commitment to innovation and safety, the company continues to invest in technology and infrastructure to meet evolving customer needs and environmental standards.

As part of its continued growth, the organisation is now looking to hire a Business Systems Analyst to join its IT team. Your new role Are you a detail-driven problem solver with a passion for bridging the gap between technology and business? I'm currently recruiting for a Business Systems Analyst to join our clients IT department, working within a collaborative and forward-thinking Business Analysis Team. This is a fantastic opportunity for someone who thrives in a varied role, enjoys working across departments, and is keen to grow their skills in business analysis, project support, and EDI integration.

As a Business Systems Analyst, you'll play a key role in supporting the business by acting as the interface between internal teams, customers, and external vendors. You'll be responsible for resolving EDI messaging issues and managing new requests in line with business needs. The role also involves supporting internal projects, providing support, and documenting business processes while managing change requests. You'll lead application testing and ensure the creation and maintenance of training and specification documentation. Additionally, you'll investigate and resolve user queries across both internal and external applications, while ensuring compliance with internal SOX processes and ITGC requirements.

What you'll need to succeed We're looking for someone with a solid background in analysing and documenting business requirements, particularly in relation to EDI integrations. Strong communication skills both written and verbal are essential, along with excellent troubleshooting abilities and a keen eye for detail. The ideal candidate will be confident managing multiple priorities in a fast-paced environment, bringing both structure and flexibility to their approach. What you'll get in return The organisation offers a competitive salary reviewed annually, along with a performance-based bonus scheme (role dependent). Employees are enrolled in a contributory pension scheme from day one, with enhanced employer contributions based on length of service. After three years, there's the option to join a defined benefit pension scheme offering a regular income based on final salary. Additional financial perks include life assurance, a Cycle to Work scheme, and access to retail, gym, and insurance discounts via an employee benefits platform.

Annual leave includes 25 days plus bank holidays, with enhanced family leave policies and paid compassionate and emergency dependents' leave. Health and well-being are supported through a 24/7 confidential Employee Assistance Programme, occupational health services, and eye care vouchers for eligible employees.Learning and development are actively encouraged, with access to structured apprenticeship programmes, graduate schemes, professional qualifications, and internal mobility across the wider group.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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