Engagement Administrator

Job Opportunity: Engagement Administrator Location: Bangor Hours: Full-Time Contract: Until March 2026 Rate: £15.50 per hour Sector: Public Sector / Non-ProfitAre you a detail-driven administrator with a friendly phone manner and solid tech skills? Join a supportive engagement team in Bangor, where your work will help deliver meaningful services to the community. What You'll Be Doing:

• Managing client records using Microsoft Dynamics 365 CRM
• Creating, updating, and assigning tasks within the CRM system
• Handling incoming calls professionally, taking accurate messages while ensuring sensitive calls are passed to trained staff
• Supporting the team with day-to-day admin and coordination

What You'll Need:

• Strong computer skills and CRM experience (Dynamics 365 preferred)
• Excellent telephone manner and communication skills
• Ability to handle sensitive information with care and discretion
• Welsh language skills are a bonus, but not essential

This is a fantastic opportunity to be part of a purpose-led organisation making a real difference.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk