HR Lead- Surge Team

Interim HR Lead - Oracle Fusion Surge Team

Location: Birmingham (On-site, 5 days per week) Contract Length: Initial 5-6 months Rate: £350 per day (Inside IR35, UMB)

About the Role

Hays is partnering with a local council to recruit an Interim HR Lead to support a critical Oracle Fusion stabilisation and optimisation programme. You will join a newly created Surge Team, established to resolve defects, improve data quality, and accelerate performance across Core HR and workforce administration processes.This is a hands-on SME role, ideal for an HR systems specialist who combines strong functional knowledge with a pragmatic, problem-solving approach. You will work at pace to safeguard business continuity, support end users, and help embed improved HR operations in a post-implementation environment.

Key Responsibilities

Oracle Fusion HR SME Support

• Diagnose and resolve complex HR data, workflow, and configuration issues within Oracle Fusion.
• Troubleshoot issues across Core HR, Absence, Talent, and other HCM modules.
• Address workflow approval failures, stuck transactions, and user access issues.
• Identify and resolve data quality issues and root causes of recurring defects.

HR Operations Stabilisation

• Provide hands-on support to HR Operations teams dealing with system-related backlogs or delays.
• Assist with processing cases where automation has failed or exceptions occur.
• Guide end users through system processes, ensuring accurate and compliant HR administration.
• Enhance end-to-end employee lifecycle processes impacted by the new system.

Cross-Functional Liaison

• Work with IT, Finance, and service delivery teams to resolve issues affecting HR data flows.
• Support improvements to upstream and downstream HR processes.
• Document resolutions, workarounds, and updated processes clearly for operational teams.

Configuration, Testing & Continuous Improvement

• Make recommendations for system and process enhancements based on recurring issues.
• Support testing cycles for fixes, patches, and configuration updates.
• Contribute to ongoing improvements to HR service delivery and data accuracy.

About You

We're looking for someone who brings:

• Strong HR and Oracle Fusion HCM subject matter expertise (essential).
• Experience in organisations undergoing transformation, system implementation, or stabilisation.
• A hands-on, detail-focused approach with excellent analytical and problem-solving skills.
• Confidence working with HR Operations, IT, Finance, and programme teams.
• Ability to thrive in a fast-paced, business-critical environment.
• Availability to work on-site in the Midlands, 5 days per week.

Interested If you have the relevant HR/Oracle Fusion expertise and are available for an immediate or short-notice start, we would love to hear from you.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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