Head of Digital Transformation

Your new company A leading UK consultancy and provider of engineering solutions to the public and private sectors that support critical infrastructure and complex facilities.

Your new role The Head of Digital Transformation is responsible for shaping and delivering the organisation's AI and digital efficiency agenda within the Transport Infrastructure business, with a strong focus on Rail and Highways operations. Working closely with a range of stakeholders to gain a deep understanding of frontline operations, they will identify opportunities for digital and AI-enabled improvement, leading complex transformation initiatives end-to-end, standardising and optimising processes, and driving behavioural and cultural change to embed new ways of working.

Responsibilities:

• Engage regularly with operational and frontline teams to understand current processes, pain points, and opportunities for digital or AI-enabled improvement.
• Lead and coordinate digital transformation initiatives end-to-end, from problem definition and solution design through to implementation, adoption, and performance tracking.
• Work closely with senior leaders, technical teams, and delivery partners to align digital activity with business strategy, priorities, and measurable outcomes.
• Identify, assess, and prioritise emerging digital, automation, and AI technologies that can demonstrably improve productivity, efficiency, and service delivery.
• Drive standardisation and optimisation of systems and processes, reducing duplication and complexity while building a more integrated digital ecosystem.
• Actively challenge existing ways of working and support change management efforts, ensuring new tools and processes are embedded, adopted, and delivering lasting value.

What you'll need to succeed

• Proven experience leading complex digital or business transformation programmes end-to-end, with a strong track record of delivering measurable operational and commercial outcomes.
• Strong programme, project, and PMO capability, bringing structure, governance, and discipline to multi-stream transformation initiatives.
• High level of digital and technical fluency, with a solid understanding of process improvement, automation, and AI-enabled solutions and how they create real business value.
• Demonstrated ability to influence, challenge, and engage stakeholders at all levels, including senior leaders, operational teams, and technical specialists.
• Deep experience in change management, with the confidence to disrupt entrenched ways of working and successfully embed new tools, processes, and behaviours.
• Naturally curious, collaborative, and commercially minded individual with high personal accountability and a strong drive to improve frontline productivity and performance.
• Professional certifications in Project / Change Management (MSP / Prince2 / APMG), IT Leadership (ITIL / TOGAF) and/or Process Improvement (Lean Six Sigma) are desirable.

What you'll get in return You can expect a competitive salary in the region of £130,000 (depending on experience) along with a generous pension scheme, 25 days holiday and a range of flexible benefits.

*Please only apply if you have experience of delivering large scale digital transformation initiatives within the Transport / Critical Infrastructure industry or related sectors.

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