IT Business Partner

Role: IT Business Partner - Technology & Markets (B2B eCommerce Portal)Hybrid: 1 day a week in London-based officeRate: £700pd Inside IR35 Via Umbrella Overview: We are seeking a dynamic Business Partner to act as the bridge between business and technology across 11 international markets, supporting a high-performing B2B eCommerce portal generating over £2.3 billion in revenue. This role is pivotal in enabling market teams to deliver consistent, scalable, and customer-centric digital solutions.

Key Responsibilities:

• Serve as the primary point of contact for regional market teams, supporting production services and identifying areas where technology can add value.
• Build strong relationships with stakeholders across markets to scope future developments and ensure alignment with business needs.
• Drive the rollout of a unified product across all markets, ensuring consistency through templated solutions and scalable frameworks.
• Understand and communicate cultural nuances across regions to support effective collaboration and delivery.
• Manage portal performance and support local portal managers in achieving commercial and customer service goals.
• Collaborate with sales, product, and customer service teams to enhance portal capabilities and drive business outcomes.
• Support proposal writing, stakeholder engagement, and expectation management across diverse geographies.

Ideal Candidate Profile:

• Proven experience in a Business Partner within a technology-led environment.
• Strong stakeholder management and negotiation skills across multi-country operations.
• Background in B2B eCommerce or digital product delivery, ideally with exposure to CRM platforms
• Ability to translate business needs into technical concepts and vice versa.
• Commercially minded with a strong understanding of business and technology alignment

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