IT Engineer - LD

Your new company Thisis a thriving multi-academy trust, currently consisting of 11 schools and ateaching school, providing to both primary and secondary aged pupils across Merseyside & Greater Manchester. They are a highly respected multi-academy trust committedto providing an outstanding level of education, ensuring the highest level ofteaching and learning, fostering ambition and ensuring that every pupil hasequal opportunity to succeed. Each school in the trust has their own identity,however they all possess a strong sense of community and values with a culturebuilt on respect, accountability and aspiration. As an organisation, the staffwork collaboratively towards a common goal and are all supported with staffdevelopment and career progression whilst working in an inclusive environmentwhere everyone can thrive. With a well-established central IT team, with longstanding staff, the team are excited to add an IT Technician to their teamwho will be based at a secondary school in Huyton, Liverpool and become an integral part ofthis team. Your new role As IT Technician, you will report to the Regional IT Manager and will be responsible for providing a high level of IT support to staff and pupils through hardware and software support, also working with the wider IT team to deliver projects. Responsibilities will include:

• Provision of first and second line IT support, supporting with hardware and software, working closely with staff and pupils.
• Overseeing the IT helpdesk for the school, responding to any requests efficiently and resolving in line with SLAs.
• Provision of support with equipment bespoke to the education sector; AV, interactive whiteboards and MI systems.
• Liaising with the wider IT team and third party providers to ensure the highest level of IT support is provided, and all issues are resolved quickly.
• Ensuring the school network is maintained and resolving any connectivity issues.
• Working collaboratively with the wider IT team to successfully deliver IT projects.

Pleasenote this role will be based on site 5 days a week in Huyton, Merseyside with occasional requirements to travel to other sites in the North West, therefore it isessential that you have your own UK driving licence. What you'll need to succeed Inorder to be successful in securing this position, you will possess ITexperience working in a reactive IT support environment, with experience working in the education sector being beneficial. You will have a passion for providing a high level of IT service to end users, as well as an interest inworking in this rewarding education sector. Strong communication andrelationship building skills are also essential, as you will be liaising withteaching staff and pupils, as well as working as a key part of the widercentral IT team. As this role requires occasional travel where advance noticewill be provided, you must also have your own UK driving licence. What you'll get in return Inreturn, you will be paid a competitive salary of between £29,000 and £33,700,which is dependent on experience in both IT and in the education sector, aswell as receiving an attractive benefits package. This includes a localgovernment pension scheme, a generous holiday entitlement and various employeelifestyle discounts. In addition, you will become a key part of thisorganisation's success story, with opportunities for further development andprogression, whilst gaining access to further training. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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