IT Specialist

Join a leading independent technology and services provider as an IT Specialist.Job Overview:

• Role: IT Specialist
• Location: Hybrid work - remote sometimes visit customer sites in Croydon or Manchester
• Contract: 1st June'26 - 1st Dec'26
• Mandatory check: SC Clearance
• Pay Rates: £485/day (via a Hays approved umbrella company).
• Time: 9:00 AM - 5:30 PM

Key Responsibilities:

• Have strong experience of deploying, configuring, and managing the Dynatrace, Grafana or Splunk platforms to monitor applications, services, servers, networks, and cloud resources.
• Be proficient in collecting, processing, and analysing various telemetry signals (metrics, logs, traces, events)
• Ability to analyse telemetry data to identify performance bottlenecks, availability risks, and system anomalies
• Ability to integrate Dynatrace, Grafana or Splunk with ITSM tools (such as ServiceNow) and CI/CD pipelines for proactive monitoring
• Have good problem-solving abilities with a systematic approach to diagnosing complex technical issues
• Strong analytical skills to interpret data, identify patterns, and draw actionable conclusions
• Be involved in investigating incident response activities and postmortem analyses using Dynatrace, Grafana or provide insights.
• Has the ability to troubleshoot and resolve data quality issues on time, ensuring data integrity and reliability
• Have experience of scripting tools such as Python, PowerShell and CI/CD tools for automation
• Have good experience of using Cloud solutions such as Azure & AWS and containerized environments (Kubernetes, OpenShift) to implement cloud-native monitoring
• Have good knowledge of ITSM/incident management tools integration.
• Interacts with and influences colleagues and has working level contact with customers
• Applies methodical approach to issue definition and resolution
• Demonstrates effective application of knowledge
• Takes action to develop their own knowledge and represents this in their work
• Communicates fluently, orally and in writing, and can present information to both technical and non-technical audiences.Accreditations:
• Dynatrace Associate & Pro Certifications
• Microsoft Certified: Security Operations Analyst Associate
• Splunk Core Certified Power User

Desirable Skills:

• Cloud platforms experience
• Experience in a DevOps or Site Reliability Engineering role
• Container native technologies and ecosystem experience
• The ability to learn new technologies and adapt to changing business needs.
• Automation and DevOps practices
• Knowledge of tools like Terraform to automate infrastructure provisioning
• Building continuous integration and continuous deployment (CI/CD) pipelines for data engineering applications
• Using Docker and Kubernetes for packaging and deploying data engineering workloads

Key Requirements: Candidates must be SC cleared How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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