Program manager

We are partnering with a global financial services client on the recruitment of a Global Reconciliations Change Management Program Manager to support the delivery of strategic change within the Global Reconciliations Utility (GRU). The GRU provides a common operating and technology model that delivers a scalable and controlled service offering, supporting reconciliation production globally.In this role, you will be a key member of the strategic reconciliations programme, responsible for developing, delivering, and executing a central Program Management Office (PMO) function while overseeing the execution of key work-stream outcomes and deliverables across a large, multi-faceted change portfolio.Key Responsibilities Include:

• Program Management & Delivery - Oversee end-to-end delivery of reconciliation change initiatives within a large, multi-stream programme
• PMO Leadership - Establish, manage, and maintain the central PMO with effective governance, reporting, and control standards
• Stakeholder Coordination - Collaborate with senior global stakeholders across Operations, Technology, Risk, Compliance, and business units
• Requirements & Analysis - Elicit and document business requirements, analyse enhancements, and develop test case scenarios
• Change Management - Support business readiness, communication, and adoption activities across impacted teams
• Documentation & Reporting - Produce high-quality project artefacts, dashboards, and programme updates
• Risk Management - Identify risks, assess business implications, and escalate issues transparently
• Process & Systems Analysis - Define analysis parameters, compile findings, recommend solutions, and support issue resolution

Skills & Experience Required:

• Strong programme/project management background within Investment Banking is essential for this role (Capital Markets / Securities Services).
• Hands-on experience delivering large programmes within a financial services technology domain
• Proven experience managing a PMO function across multi-stream change initiatives
• Reconciliations domain knowledge
• Strong stakeholder management, project tracking, reporting, and escalation skills
• End-to-end project management capability with excellent communication skills
• Experience of vendor management
• Strong requirements elicitation, documentation, and presentation skills
• Ability to analyse business needs, document requirements, and produce high-quality deliverables
• Experience identifying risks and assessing business/technology impacts
• Metrics dashboard capability (e.g., Qlik Sense, Tableau)

Qualifications:

• 4 + years' experience in programme management or senior PMO lead roles
• Strong understanding of business analysis processes and general technical concepts
• Demonstrated ability to manage multiple projects concurrently
• Bachelor's degree or equivalent professional experience

This role requires 3 days per week on-site in Belfast. Only candidates who can meet this requirement will be considered. If you're interested in this role, please forward an up-to-date copy of your CV this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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