Sales Support Admin
Role Purpose We are looking for a Sales operation Analyst III / Sales Support Admin to support commercial Operations and enhance sales effectiveness. This role focusses on maintaining sales tools, supporting sales teams, and driving the process improvements, with a strong emphasis on Salesforce CRM operations.Pay Rate : £28/hr PAYE basic Shift: flexible 9-17:00 Interview: Stage1- 45 minsTeams call Location: Basingstoke-remote Duration: 10 months Hrs/Wk: 40 Key Responsibilities
- Manage and maintain Salesforce.com (CRM) and other sales tools
- Provide day-to-day support and troubleshooting for sales systems
- Optimise sales processes and improve operational efficiency
- Develop and deliver reports, dashboards, and business insights
- Support sales teams with administrative and operational tasks
- Leverage AI tools to automate routine sales processes
- Create and maintain documentation for systems and processes
- Deliver training sessions and support adoption of tools
- Collaborate with cross-functional teams to enhance commercial effectiveness
- Support and manage user groups and superusers
- Ensure data accuracy, integrity, and system performance
Key Requirements
- Bachelor's degree OR 5+ years of relevant experience in Sales Operations / Analytics / Sales Support
- Strong expertise in Salesforce CRM (administration & support)
- Advanced skills in:
- Excel
- Power BI
- SQL
- Data visualisation tools
- Proven experience in sales support or admin roles within a sales team
- Ability to troubleshoot technical and process-related issues
- Strong communication skills (technical + non-technical audiences)
- Ability to work independently in a fast-paced environment
- Background in Life Sciences, Healthcare, or Med-Tech
- Experience with AI-based automation tools for sales operations
- Certifications in Salesforce or Analytics
- Experience in delivering training and managing user adoption programmes
How to Apply: If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your CV, or call usnow. If this job isn't quite right for you, but you are looking for a newposition, please contact us for a confidential discussion about your career.
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