Senior Business Analyst

Hays are working with an established law firm to support the recruitment of a Senior Business Analyst to join an established Transformation and Projects team. This is an exciting opportunity to contribute to strategic technology and business change initiatives within a leading UK professional services organisation known for its collaborative culture, sector expertise, and commitment to innovation and sustainability.Key Responsibilities

• Lead workshops and sessions with internal teams and clients to design new services, improve operations, and deliver strategic initiatives.
• Gather, analyse, and prioritise requirements; work with stakeholders to ensure alignment and value.
• Assess processes, identify improvements, and use data insights to recommend actionable changes.
• Resolve complex scoping issues and stakeholder conflicts to enable clear project delivery.
• Produce high-quality documentation, reports, and presentations for senior stakeholders.
• Build strong relationships across teams and with external suppliers.
• Contribute to business cases and solution options, highlighting benefits and recommendations.
• Mentor junior analysts and apprentices, sharing best practices.
• Collaborate with testing teams to ensure UAT aligns with agreed requirements.

Key Requirements

• Strong background in business and systems analysis, ideally within the legal sector / professional services
• Proficient in core BA techniques (e.g., use cases, process diagrams).
• Skilled in data gathering, facilitation, and requirements management.
• Able to simplify technical concepts for non-technical audiences and influence effectively.
• Trusted problem-solver with strong analytical thinking and commercial awareness.
• Self-motivated, adaptable, and able to manage competing priorities.

In return you will work for an award winning law firm that has a fantastic culture and team, you'll receive a salary up to £60,000pa and have the opportunity to work in a hybrid pattern.

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