Senior Business Analyst

Your new company This community-focused organisation based in the Midlands is undertaking significant transformation to modernise its operations and enhance the experience it delivers to its customers and stakeholders. With a strong sense of purpose and a commitment to continuous improvement, it's building internal capability to support a wide range of transformation programmes across people, processes, and technology. As part of this investment, a new opportunity has arisen for a Senior Business Analyst to take ownership of the business analysis function and play a key role in shaping the future of change delivery.

Your new role In this role, you'll lead a team of analysts and help define the organisation's approach to business analysis. You'll work closely with colleagues across the business to ensure that insight-driven analysis supports effective decision-making and successful delivery. Key responsibilities include:

• Managing and mentoring a team of business analysts, embedding consistent methodologies and fostering a collaborative working culture
• Partnering with stakeholders to explore challenges, define opportunities, and guide decision-making through robust analysis
• Overseeing resource planning and allocation to ensure effective support across multiple change initiatives
• Leading reviews of operational processes and customer journeys, producing high-quality documentation and actionable insights
• Supporting value-based assessments and ensuring recommendations are grounded in evidence and aligned with organisational goals
• Coordinating business-led testing activities to ensure solutions are fit for purpose and deliver measurable benefits

What you'll need to succeed You'll bring a blend of leadership, analytical expertise, and stakeholder engagement, supported by experience of leading teams, and a strong track record of delivering analysis in agile or traditional environments. You will have excellent communication skills, with the ability to simplify complex information for a range of audiences. You will be proficient in techniques such as journey mapping, requirements engineering, benefits modelling, and impact assessment, and you will be a proactive individual with the ability to remain resilient under pressure, offering a collaborative approach to problem-solving. You will have strong organisational skills, be able to manage competing priorities whilst supporting team development and will ideally hold a Business Analysis qualification.

What you'll get in return You'll be part of an organisation that places people at the heart of its mission. In addition to a fulfilling role, you'll benefit from a competitive salary package, generous annual leave, flexible hybrid working arrangements, enhanced pension contributions, access to health and wellbeing support and the opportunity for professional development and career growth opportunities.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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