Senior IT Technician

Your new company This Multi Academy Trust is based in Lancashire withschools based in Chorley, Wigan & Warrington, with this particular rolebeing based at a secondary school in Wigan. The trust is a dynamic andforward-thinking family of schools united by a shared vision of raisingaspirations and empowering futures. When speaking with the trust, theircommitment to delivering exceptional educational experiences is clearlydemonstrated and the Trust places the pupils at the heart of everything itdoes. With a strong emphasis on values, community and opportunity, the trust isdedicated to empowering both students and staff to thrive, and they haveapproached Hays seeking a Senior IT Technician to join their central IT team.This team currently consists of an IT Manager, Assistant IT Manager and a teamof technicians and apprentices, and they are keen to appoint a SeniorTechnician who will be welcomed into the team and fully supported. Your new role Reporting to the IT Manager, the Senior Technicianwill join a well-established team of support staff at the secondary school in Wigan, as well as be supported by the central IT team. The Senior ITTechnician will work independently to ensure a high level of IT support isprovided to both staff and pupils, ensuring that teaching and learning areenhanced through the provision of an excellent IT service. This IT service willinclude the management of the school's IT helpdesk, ensuring that issues are resolvedeffectively in line with SLAs, managing the school's active directoryenvironment, ensuring the security of the IT network and systems and alsosupporting the delivery of IT projects on site and across the trust. On a dailybasis, you will therefore be liaising with end users to provide both first andsecond line support, working to install and upgrade both hardware and software,introducing new technologies, keeping an up-to-date inventory of ITequipment/consumables and supporting from an AV and website perspectivetoo. What you'll need to succeed In order to be successful in securing this position,you will be an experienced IT Technician looking to progress into a senior rolewhere you will be working face to face with end users, and gaining further knowledge and development. You will ideally have experience of working in theeducation sector, working with bespoke educational technologies such as Arbor,interactive whiteboards and also Microsoft 365. A proactive approach, as wellas a passion for delivering a high level of support is required, and theability to communicate well with end users is also essential. What you'll get in return In return, you will be paid a competitive salary ofbetween £29,500 and £32,500, which will depend on experience, and you will bejoining a supportive organisation with ambitious plans for growth and thereforeallowing you to further develop your own skills and experience. You willreceive an attractive benefits package too, which includes either 27 or 32 daysannual leave dependent on length of service, a local government pensionsscheme, access to health and wellbeing benefits and lifestyle discounts. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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