Service Desk Analyst

Your new company

• Global company that provides portable modular buildings and accommodation.

Your new role

• The role delivers high-quality assistance across hardware, software, and modern workplace tools via phone, email, in-person support, and remote access.This position is customer-focused, proactive, and central to ensuring a seamless IT experience for all users.

What you'll need to succeed

• Excellent written and verbal communication skills.
• Previous Helpdesk (telephone support) experience.
• Experience of using call logging software.
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 11.
• Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation).
• Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint.
• Basic understanding of PC hardware set-up and configuration.

What you'll get in return

An exciting opportunity to join an international organisation. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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