SharePoint Administrator
Hays are working with a public sector organisation in Gloucestershire to recruit a 12-month FTC SharePoint SME / Desktop Support Engineer. Salary c£30,000 - £35,000 and mostly site based in Gloucestershire. Key Responsibilities
- Administer and maintain SharePoint Online sites, libraries, permissions, security, and governance.
- Support the Trust's SharePoint migration project and ongoing platform improvement.
- Provide support for SharePoint incidents, requests, troubleshooting, and user queries.
- Monitor performance, compliance, and storage, escalating issues where required.
- Create user documentation, training materials, and promote best practice.
- Assist with Service Desk operations, account administration, asset management, and supplier liaison.
- Deliver excellent customer service and stakeholder engagement across the organisation.
Key RequirementsEssential
- Relevant IT qualification or equivalent hands-on experience.
- Experience with Microsoft 365 / SharePoint Online administration.
- Knowledge of ITIL and Service Desk support processes.
- Strong stakeholder management, communication, and customer service skills.
- Experience using incident and service request management tools.
Desirable
- NHS experience.
- Microsoft certifications.
- Exposure to desktop, server, or network support environments.
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