Smart Integrations Analyst

Job Title : Smart Integrations Analyst

Location: Marble Arch, London - Hybrid, 4 days on-site (including some client visits)

Salary: £55,000 - £60,000 plus up to 10% discretionary bonus, shares, 15% non-contributory pension

Role Type: Permanent

Sector: Property Technology/Smart Buildings

Visa Sponsorship: Not Available

Role Overview

This is an operationally focused Smart Integrations role within a large UK commercial property portfolio. The role owns smart building systems, integrations, and data flows across live assets, ensuring systems are stable, vendors deliver to SLA, and issues are resolved properly.

This role is suited to someone who enjoys working close to live systems, integrations, vendors, and operational delivery in real world environments.

Key Responsibilities

Own smart building integrations and data flows (IoT platforms, BMS, brokers, connected systems)

Monitor system performance, uptime, and data integrity

Act as a 1st/2nd line escalation point for smart systems issues

Manage third-party vendors and hold them accountable to SLAs

Coordinate fault resolution, fixes, upgrades, and improvements

Support deployment of new smart technologies into existing buildings

Work alongside enterprise architecture and property technology teams

Improve operational documentation, standards, and processes

Required Background

Experience in smart buildings, proptech, IoT, BMS, or in-building technology environments

Comfortable with operational roles (service desk, MSP, or live systems support)

Experience managing tickets, vendors, escalations, and SLAs

Working knowledge of smart systems and integrations

Exposure to networking (LAN/WAN/Wi-Fi) and cloud platforms (Azure or AWS)

Ability to explain technical issues clearly to non-technical stakeholders

Why Join?

Newly created role with clear ownership

Prestigious FTSE 100 business

Exposure to estate-scale smart building technology

Strong benefits and long-term stability- High visibility across technology, property, and operational teams

If you have the required skills outlined above and are interested in this excellent new role, contact Lorenz Pasch @ Hays Recruitment ASAP; my contact details including mobile number are available on my LinkedIn profile

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