SystmOne Product Consultant

SystmOne Product Consultant / SME Contract Day Rate - £500 - £600 p/d Inside IR35Length - 6 MonthsLocation - Norwich A leading UK healthcare organisation is seeking an experienced SystmOne Product Consultant to play a strategic role in the implementation, optimisation, and governance of SystmOne as part of a major Electronic Patient Record (EPR) transformation programme. This is a senior position providing system expertise, design leadership, and cross-organisational consultancy to ensure SystmOne meets clinical, operational, and digital transformation requirements.Key Responsibilities

• Provide strategic leadership on the design, configuration, and optimisation of SystmOne across clinical and operational services.
• Act as the organisation's SystmOne subject matter expert, advising clinical, operational, and digital leaders.
• Translate complex user requirements into safe, effective, user-centred system designs.
• Lead engagement with TPP and other suppliers on priorities, escalations, and future development.
• Provide expertise on system interoperability, including HL7 and FHIR-based integrations.
• Oversee governance processes including configuration control, risk assessment, release management, and documentation.
• Support testing phases (UAT, regression), training delivery, and benefits realisation activities.
• Troubleshoot complex configuration issues and ensure alignment between system design and BI/reporting needs.

Essential experience:

• Extensive experience implementing or optimising SystmOne in a healthcare environment.
• Proven ability to influence system design at a strategic level and advise senior stakeholders.
• Strong analytical and critical thinking skills with expertise in resolving complex IM&T challenges.
• Experience leading lifecycle activities for digital systems, including planning, development, upgrade, and deployment.

Desirable:

• SystmOne configuration/administration certification.
• PRINCE2 or similar project management qualification.
• Experience in EPR deployment.

What You'll Bring

• Excellent communication and persuasive influencing skills.
• Ability to navigate ambiguity and make evidence-based decisions.
• Advanced understanding of interoperability, digital health standards, and NHS information governance.
• A strategic mindset aligned to digital transformation and continuous improvement.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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