Technical Operative 1

Join a leadingIndependent technology and services provider as Asset & Workshop SupportTechnician.Weare looking for a proactive and detail-oriented Asset & Workshop SupportTechnician to join our Maintenance Service Centre team. This role is essential.in ensuring the smooth flow of assets through the workshop, maintainingaccurate records, and supporting IT hardware preparation and repair. Thesuccessful candidate will demonstrate strong organisational skills, technicalknowledge, and the ability to work flexibly across multiple tasks to meetservice level agreements (SLAs).

• Location: Hatfield Avenue Hatfield Business Park - Hatfield Hertfordshire
• Daily Rate: A per hour rate, in-scope IR35, of £13.84/hr PAYE) OR £17.96/hr (via a Hays approved umbrella company)
• Contract Duration: 8-12-2025 to 01-05-2026
• Working Hours: 9am-6pm Monday to Friday onsite

Main Responsibilities

• Manage all assets entering the workshop and liaise with distribution teams to resolve discrepancies.
• Organise, analyse, and handle tickets within the company computer system.
• Conduct filtration, inspection, testing, and cleaning of all device types.
• Prepare new and repaired hardware for deployment.
• Perform general housekeeping to identify and eliminate causes of backlogs, ensuring continuous service delivery.
• Assist with specific tasks requiring prompt investigation and resolution.
• Maintain assets using an accurate location system to ensure precise asset management.
• Implement and maintain 6S standards within the workshop.
• Provide flexibility in workloads and working patterns to support all areas of the Maintenance Service Centre, avoiding backlogs and ensuring SLA achievement.

The Ideal Candidate

• Excellent administration and communication skills, both written and oral.
• Proficiency with Microsoft applications.
• Previous experience supporting IT hardware at both software and hardware levels.
• Strong administrative background with attention to detail and accuracy in data reporting and processing.
• Ability to gain OEM and standard IT accreditations.
• ITIL experience preferred.
• Prior experience in a corporate IT environment is an advantage.
• Excellent time management and organisational skills.
• Hands-on, proactive, and willing to take initiative.
• Strong sense of urgency and flexibility in workload management.
• Effective collaborator with experience in building strong team relationships.
• Confident, professional, positive, and proactive approach.
• Ability to multi-task and prioritise effectively.
• Integrity and initiative in problem-solving.

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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